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Sales Professional with a record of continuously meeting revenue goals for Business to Business (B2B) and Direct to Consumer (D2C) Sales. Expertise in identifying prospects, cultivating relationships, providing product education, influencing decisions to overcome objections, and closing sales. Core Competencies: Business Development, Client Relations, and Marketing.

•	Manage crew on projects to ensure jobs are completed by the required deadline.
•	Transport all the required equipment to each job location.
•	Managed layout sequencing in accordance with project plans to ensure timely execution, adherence to project requirements and quality control. 
•	Maintain open communication with management and clients to provide feedback on construction needs.
•	Complete all work orders in a timely manner.
•	Complete all daily timesheets for employees.
•	Follow all DOT regulations and completed all daily driver log information.


Construction Crew Lead

•	Assisting asphalt maintenance and repair such potholes, road failures, and utility cuts.
•	Removing old asphalt with backhoe, skid steer, cleaning and prepping the asphalt for new materials.
•	Operated tandem dump trucks, backhoe, asphalt roller, and large compressors.
•	Transport assigned workers for the job to the worksite.
•	Monitoring supplies and materials in inventory.


Asphalt Technician

•	Prioritize projects, assign work tasks to crew members to ensure the job is completed efficiently.
•	Procure required materials, file work orders, and maintain written or electronic records of all projects as required.
•	Lead crew and participate in performing a wide variety of maintenance tasks.
•	Perform masonry duties.
•	Instruct employees in proper work methods, standards and monitor the work quality to ensure adherence to time schedule and sale work practices as well as provide performance reviews.
•	Proficient in operating all essential equipment required for the project.


Equipment Operator/Foreman

•	One of the largest parts sales transactions for the dealership.
•	Met and exceeded monthly sales goals and received multiple employee of the month awards.
•	Selected to participate in one of a kind bike build.
•	Boosted sales promotions through advanced campaigns via social media, ex. Facebook, Twitter, Instagram, as well as print media.
•	Assisted customers with determination of parts and accessory requirements as well as researched merchandise in catalogs.
•	Troubleshoot customer issues, read motorcycle electrical and parts schematic diagrams to supply customer with correct part fitment to repair motorcycle.
•	Managed telephone transactions, complaints, and multiple in-house customers simultaneously while maintaining 100% customer satisfaction.
•	Developed and shared knowledge of all parts accessories, merchandise, parts history, and customer service options.
•	Ordered parts and accessories via inter-store transfer and procured items from other part vendors and dealerships.
•	Participated in physical inventory, cycle count and parts reconciliation. 


Parts Specialist/Marketing Team

•	Consistently achieved quota with highest month achieving 125% of goal.
•	Based on success, promoted to manage one of the top territories.
•	Managed over five hundred customers in San Diego area working with Fortune 500 companies and smaller businesses including private practice physician offices.
•	Chosen to turnaround an underperforming territory and achieved rapid growth.
•	Identify profitable new opportunities from leads provided by branches and facilities, current customers, trade publications, state association, internet, newspaper, and journal articles.
•	Develop customer solutions and incorporate all applicable Safety-Kleen products and services into sales according to the defined strategy and pricing tools. 
•	Prepared sales plans and forecasts.
•	Consistently monitored and tracked sales plans to achieve sales objectives.


Territory Environmental Consultant/Sales

•	Generated sales opportunities aboard naval ships working with the flight deck crew, damage control department, supply department and cultivated relationships with key purchasing decision makers.
•	Generated quotes for customers and assisted them in identifying optimal government funding vehicles.
•	Managed government paperwork including GSA schedules, Special Operations TLS, and Fire and Emergency TLS for the sale of operational equipment and logistical services solutions.



Account Manager-East Coast Navy Fleet

•	Managed three internal sales and ten outside sales representatives.
•	 Provided coaching and direction in achieving revenue goals and increasing market share to specialty stores.
•	Identify and prioritize major accounts within the target market.
•	Developed robust connections with key decision-makers in client accounts, comprehensively assessing their business requirements and pinpointing challenges to fortify loyalty and nurture enduring partnerships.
•	Conduct a needs assessment and analyses to understand the unique requirements of the accounts. 
•	Collaborate with the internal teams, product development, marketing, and customer support to create tailored solutions to address the specific needs of the accounts.
•	Develop and implement strategic sales plans and account management strategies to achieve the revenue targets and maximize the sales opportunities within the major accounts.
•	Lead negotiations to secure favorable terms, pricing, and contractual agreements that align with the company objectives and profitability targets.
•	Drive revenue growth within major accounts through upselling, cross-selling, and expanding product or service offerings to meet evolving customer needs.
•	Monitor and analyze sales performance metrics, including revenue growth, customer satisfaction and market share to evaluate the effectiveness of sales strategies.
•	Primary point of contact to provide ongoing support, troubleshooting assistance, and communication to ensure satisfaction and retention with customers.
•	Stay current with industry trends, competitor activities and market developments to identify new opportunities.
•	Prepare accurate sales forecasts, reports, and presentations for senior management.
•	Attend seasonal trade shows to promote new products.
•	Farm new athletes for sponsorship programs. 
•	Travel to venues with our sponsored teams throughout the country- (Ex. Winter X games, UFC, Warped tour, supercross events).


West Coast Sales Manager/Major Accounts Sales Represenative

•	Developed the sales and marketing strategies from the ground up to launch the Hot Buttered Sunglass line from Australia in the US. 
•	Recruited, trained, and mentored twelve independent sales representatives nationwide.
•	 Successfully introduced product lines to stores and achieved first year sales revenue goals.  
•	Researched market pricing, performed competitive analysis, and helped select key designs


Director of Sales and Marketing North America

•	Managed nine outside sales representatives with over 1,500 domestic specialty stores and national accounts including upscale, nationwide department stores. 
•	Consistently met or exceeded annual territory sales goals of over $3 million in sales of sunglasses, snow and motorcross goggles and apparel. 
•	 Collaborated on selection of key design choices. 
•	 Hired sales and trained sales representatives to expand into new assigned territories.
•	Created an introduction into new accounts and captured additional sales to contribute to achievement of revenue goals. 
•	Managed shipping and customer service department
o	Ensured all orders were processed accurately and in a timely manner.
o	Trained employees to ensure all products were packaged according to quality standards.
•	Receive and process warranty claims from customers or dealers.
o	Evaluated whether products met warranty criteria.
o	Arranging replacements, repairs, or refunds for defective products.
o	Maintained accurate records of warranty claims to improve product quality or customer satisfaction.


East Coast & Mid-West Sales Manager

•	Led ten customer service representatives in maintaining relationships with retail accounts.
•	Set clear performance expectations, goals, and KPI’s for the team while providing ongoing training to ensure continuous improvement.
•	Encouraged a positive and collaborative work environment that fostered teamwork, creativity, and excellence in customer service.
•	Worked closely with cross-functional teams, including operations, and marketing, to implement process improvements and enhance the overall customer experience. 
•	Provided training and guidance to customer service representatives on best practices for delivering exceptional service and resolving customer issues. 
•	Conducted regular quality assurance audits of customer interactions, including phone calls, and emails to ensure compliance with company standards and policies.
•	Managed the logistics department.
•	Visit regional accounts and met with key decision makers to understand their current needs and continue building relationships to create solutions tailored to their specific requirements.


Customer Service Manager

Find out detailed information about Tod Granitzski,  

Tod Granitzski:

Tod Granitzski

Davey Tree Company

The City of Raleigh

Pipeline Irrigation and Landscape

Southside Harley-Davidson

Safety-Kleen

ADS

No Fear Clothing

Idiom Eyewear, DBA Hot Buttered

Arnette Optic Illusions/Luxxotica

Rip Curl, Inc

Stockton University

County College Of Morris