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e-Commerce, Sales & Retail Operations

performance metrics within highly visible corporations. Experienced financial analyst with additional skills in sales, marketing, ad campaigns, business management, and customer satisfaction. Elite communicator continually focused on strengthening relationships with clients while provided comprehensive service. Analytical strategist adept in identifying and isolating business challenges, as well as devising necessary process improvements. AREAS OF EXPERTISE? Key Accounts ? Business Operations ? Store Management ? Finance ? E-Commerce ? Revenue Development ? Sales Techniques ? Training & Leadership ? Marketing Initiatives ? Data Mining ? Company Branding ? Analytics Instrumental in business development, sales, and marketing Pushed forward business development opportunities to enhance Proficient in business systems, accounting processes, sales strategies, Strong track record of success in finance and accounting careersprogrammingDevised and deployed new marketing initiatives operationsand overall management

- Interact with internal and external resources for the creation of marketing initiatives including promotions, banner ads, e-mail blasts, landing pages etc, in conjunction with web site designer and e-commerce merchandising managers and marketing team.
- Develop, manage, and execute strategic plans for SEO and SEM based on results, trends and best practices in the market place.
- Analyze on-line customer research, current market conditions and competitor information.
- Analyze, develop and implement new opportunities for the brand to reach new online markets and improve customer acquisition and sales.
- Insure that all offline marketing programs are set up to work correctly on e-Commerce websites.
- Monitor and report on website traffic, rankings, trends and sales leads.
- Participate in on-line merchandising strategies.
- Track performance and proactively establishes website analytical reporting.

Domain administration, email and internal software system setup, shopping cart implementation, live chat, customer reviews, emarketing, retention and shopping experience.

Inventory and warehouse / distribution center operational process improvements, system implementations, WMS, 3PL, LTL, and Lean management review..

Plan, design and implemented e-Marketing content management  across social media sites such as Facebook, LinkedIn, Twitter, Pinterest, Google+, Redit, flickr, blog, Houzz, blogs, Wordpress, landing pages and shopping cart improvements.

Website analytics, keyword analysis, and data mining to improve customer shopping experience, marketing tunnels, channel and affiliate marketing, SEO, SEM, product development and visibility, local marketing, and mobile user experience.

Implement various 3rd party shopping sites including eBay store, Amazon, product feeds, data mining, keyword research, and variant marketing efforts to increase sales.

Oversaw and streamlined business operations to ensure in-store and online sales quotas were met. Evaluated client 

interaction to give optimal customer satisfaction. Performed complex analytical duties related to finance, sales, and 

inventory tracking so that performance levels could be determined and new marketing initiative could be created to fill any 

discrepancies in company visibility. Web skills were utilized to run the online domain and set up a smooth shopping 

experience for all online shoppers with great customer support built in. Used analytical skill to find shopping data patterns 

and developed sustainable new techniques that boosted exposure and improved mobile shopping experience. 

Created a vast online presence by developing profiles on multiple social media sites.

Successfully launched store products on various third party shopping sites.

Operations Manager

Managed the daily operations of two stores that increased sales and retained a strong customer base by building a

pleasant shopping environment. Assessed employee performance and introduced process improvements as needed. 

Oversaw both in-store and online sales, identified gaps in sales techniques and resolved issues by improving 

merchandising, product awareness, and internal training tactics. Used online advertising experience to create compelling 

campaigns using Google Adwords, Craigslist, Amazon, eBay, Overstock, organic SEO, MS AdCenter, etc.

Increased sales from $50,000 per month to over $2,000,000 annual from 2009 thru 2011.

Drove online website sales by over 500% percent.

Co-founder General Manager

Analyzed, evaluated, and managed all daily financial functions. Primary duties focused on tracking sales, monitoring 

revenue sources, creating projections, formulating variance analysis, and issuing cost studies.  Prepared accounts 

payable and billing/accounts receivable for CMS provider. Used findings to compile detailed ad hoc internal financial 

management reports as needed.  Collaborated with HQ to complete month end financial processes and to ensure 

accuracy of financial statements and reports, revenue recognition, and contract analysis.

?	Manage day to day financial functions of this division, including sales (commission payments), accounts payable and billing/accounts receivable for CMS content management system provider.  
?	Monitor and review revenue sources, expenses and budget comparisons, projections and variance analysis, prepare rate and cost studies.  Complete detailed analysis/reviews; prepare routine and ad hoc internal financial management reports as needed.  
?	Interact and assist with corporate headquarters on completion of month end financial process and to ensure accuracy of financial statements and reports, revenue recognition, and contract analysis. 
?	Use of Salesforce.com for customer relationship management.

Finance Manager

?	Performed accounting and financial reporting functions for managed care / HMO business.
?	Completed update of IBNR and analyzed on a quarterly basis for capitated contracts.
?	Reconciled schedules to G/L accounts; prepared interim and annual audit schedules.
?	Utilized AS400, MS Office, MS Access, Infinium and Lawson software systems.

Financial Analyst

?	Developed and implemented monthly managed care financial reporting packages for management on all IPA/Medical Groups capitated contracts.
?	Updated obsolete monthly risk pool analysis and reporting functions, improving accuracy of financial and statistical data, and reducing time required for completion by 50%.
?	Interacted with all levels of hospital management, medical groups and corporate office.

Managed Care Financial Reporting

Accounting and Finance Controller for small mufti-facility long term health care chain.

Controller

Annual federal and state cost reporting and audits on over 230 long term care facilities.

Government Programs Analyst - Cost Reporting

Find out detailed information about Marty Miller, e-Commerce, Sales & Retail Operations in San Clemente, CA

Marty Miller: e-Commerce, Sales & Retail Operations in San Clemente, CA

Marty Miller

Independant Contractor / Consultant

LA Outdoor Furniture

Unique Patio Furniture / Unique Gifts 4 Less

Mediaspan Online Services

Hoag Hospital

St Jude Hospital

Healthco

CARE ENTERPRISES

American Military University

Loma Linda University

National Education

National University

Riverside City College