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Moto & Powersports

Experienced Department Coordinator with full commitment to providing the highest possible standards of customer service and department support. Conscientious and detail oriented with excellent communication and organizational skills.  A dedicated team player that enjoys learning new processes and working in a challenging environment.

•Streamlined request process for outstanding accounts payables (salesperson incentives) with outside vendor, reducing turn-around-time and maintaining positive dealer relations for Kawasaki. 
•Strengthened Kawasaki brand loyalty internally through effective promotion of program benefits; 81 units were sold, making it the most successful employee loyalty discount program amongst all OEM’s.  
•Composed captivating, error-free copy for dealer communications; proof-read marketing collateral.
•LMS Administration (Cornerstone On-Demand)
•Demonstrated strong interpersonal skills through the negotiation and resolution of sensitive and often heated dealer complaints regrding their ineligibility to receive sales incentives on under specific sales programs.
•Effectively established and maintained strong business relationships with KMC dealer network, district managers, and outside vendors through demonstration of excellent customer service.
•Displayed analytical capability through Ad-Ho. 

Sales Operations Administrator-Business Planning & National Sales

?	Audited and maintained over 1700 personnel files according to ISM regulations
?	Served as the focal for all walk-in and inbound calls regarding all HR inquiries.
?	Implemented a spreadsheet using advanced Excel functions to develop reports on corporate spending regarding attorney fees for obtaining H-1B visas for engineers.
?	Created a complex master Global Human Resources organizational chart in MS Excel.
?	Responded to requests for verifications of employment and salary while maintaining the strictest of confidentiality requirements. 
?	Drafted internal marketing communications which resulted in a 100% increase in employee participation in corporate events over any prior year.

Temporary Department Coordinator

?	Developed and executed a lead generation plan that generated leads for the sales team, securing an extremely rare sales presentation opportunity with Thales Optics in France.
?	Assist with lead generation programs, including refinement of lead database, telephoning companies to mine information, and general database building and maintenance.
?	Identify actionable opportunities for improved segmentation targeting and process improvement.
?	Use all available resources such as LinkedIn.com, ZoomInfo, conference lists, and industry news publications to determine target title names and contact information from target companies.
?	Help maintain database integrity of Saleforce.com CRM system, including database cleansing.

Temporary Account Coordinator/Sales Lead Generation

?	Established long-term customer relationships through prompt and courteous service.
?	Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.
?	Surpassed productivity and quality metrics resulting in more efficient delivery times and a lower ratio of incomplete (damaged or missing items) orders to successful deliveries
?	Implemented more efficient delivery routes resulting faster delivery times and decreased daily fuel consumption.

Part-Time Route Service Representative

?	Conducted survey research for Southern California Edison by gathering over 2,500 samples and presenting this data to the plant engineers for analysis.
?	Developed and maintained a database of sales contacts using specific metrics in Excel for analysis and implementation within the sales department at Merchant Services.
?	Researched and confirmed applicants’ employment experience and education background by contacting academic institutions, employers, or online databases directly through phone, fax, email, or via the internet at Accurate Background, resulting in the identification of discrepancies in employment history for 35% of the new hires being investigated.
?	Provided accurate fulfillment of product orders utilizing SAP ERP system to determine product location and availability.

Temporary Associate

Find out detailed information about Mark Taylor,  in Trabuco Canyon, CA

Mark Taylor: in Trabuco Canyon, CA

Mark Taylor

Kawasaki Motors Corp., USA

Panasonic Avionics

iBASEt

DeNault Commercial Supply

AppleOne

University of California