Bachelor of Arts in Business Administration, Marketing emphasis

Golf

Fashion

Lifestyle

Outdoor

Snow

Streetwear

Surf

Swim

Health & Fitness

In House Marketing Coordinator

Achieve and exceed company goals by applying strong interests in administration, management, marketing, and customer relations.  Eager to utilize leadership abilities, organization, and communication skills developed through customer service and collaborative environments to add value and growth as a contributing member within the team.

•	Promote awareness of brand image internally and externally through weekly leads and interactions. 
•	Execute sales techniques to maximize revenue in order to meet monthly quotas.
•	Run and prepare daily reports to identify and contact potential owners and guests.
•	Recognize opportunities to up-sell customers to increase revenue while bettering the customer’s experience and maintain brand loyalty. 
•	Encourage guests and callers to purchase preview packages and/or schedule tours through pre-arrival calls and follow-up emails. 
•	Communicate details and requirements related to attending a sales presentation to potential owners. 
•	Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour.

•	Answered and directed high levels of incoming calls, messages and diverse customer inquiries.
•	Effectively used problem solving techniques and decision making skills to immediately resolve guest issues to eliminate further escalation.
•	Responsible for the development and growth of the training program within three months of employment.
•	Mentored new employees and assisted collogues in their personal growth and knowledge.
•	Grew guest satisfaction by understanding guest needs, catering to individual preferences, and anticipating guest requests.  
•	Performed administrative duties such as office organization, filing, faxing, and maintaining confidential documents.
•	Worked efficiently and effectively in both independent and fast paced environments while maintaining and producing work of high standards and quality.

Front Desk Agent/Trainer

•	Learning Coach of Food and Beverage department, responsible for the training and development of all new hires in operations and procedures.
•	Anticipated guest needs and address all guest concerns and inquiries in a timely manner.
•	In charge of managing product and order placement for department on a weekly basis.
•	Increased food and beverage sales by promoting new products and services to customers.
•	Managed multiple tasks and maintained composure in very fasted paced, high stress environment.
•	Responsible for growing guest engagement by five percent over the course of one year.
•	Recipient of The Ritz-Carlton 5 Star Award.

Learning Coach/Server

•	Managed calendars, schedules, meetings, appointments, and special events.
•	Coordinated sales orders, maintained inventory levels, and prepared orders for shipment.
•	Performed general office administration duties including data entry, filing, scanning, faxing, mail distribution, updating spreadsheets, and maintaining customer and vendor files.
•	Actively monitored warehouse shipments and logistics to ensure products and orders maintained high levels of quality, accuracy, and were processed consistently.
•	Worked closely with the Customer Service team to ensure that all customer issues and inquiries were resolved in a timely manner.
•	Requested services from vendors and maintenance personnel, coordinated logistics for delivery/pickup, and processed invoice information.
•	Assisted in light website maintenance, updating, and graphic design.

Administrative Assistant/Office Coordinator

•	Assistant to top sales associate, aiding in sales transactions, maintaining customer files, and building new customer relationships.
•	Partnered with team members to identify market trends, sales strategies, and merchandise planning to grow sales and reach company goals.
•	Responsible for all department floor displays and stocking duties.
•	Maintained customer relationships through personal letters, email, and telephone inquires.

Seasonal Sales Associate/Assistant

Find out detailed information about Karly Wegner, In House Marketing Coordinator in Laguna Hills, CA

Karly Wegner: In House Marketing Coordinator in Laguna Hills, CA

Karly Wegner

Marriott’s Newport Coast Villas

Marriott’s Newport Coast Villas

The Ritz-Carlton, Laguna Niguel

Soccer Garage

Nordstrom

California State University, Fullerton