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Customer Service Rep Account Manager

I have been in the customer care and sales industry for 11 years, along with a wealth of knowledge and experience of a first rate customer care representative.  I have worked with fortune 500 companies and excelled on making sure that all areas of the job are accomplished. Previously worked as a sales manager dealing with both domestic and international clients. Experienced and willing to learn and grow with  a top rated company. 



MOXXOR LLC - Customer Service Rep
Analyze team and individual statistics; Implement incentive programs to improve stats while
maintaining QA
* Direct team in Japan and US to exceed service expectations
* Worked with Quality Control, Shipping and Accounting Dept to ensure accuracy and highest level of service
* Trained team on new product & policies; Also developed training manuals
* Worked directly with sales reps to ensure all tools and training materials were readily
available to them to ensure their success.
* Managed Commissions for both US & EUR
* Manage Sales Rep accounts
* Manage Walk-in Clients
* Customer support for moxxor.com
* Sales/Returns/Invoices
* Manage Inventory / reports
* Customer Care via skype/email/phone/in person for US, EUR, & Japan

OAKLEY CORPORATE- Customer Service Rep / Inbound Call Center
* Customer Service Rep
* Take inbound calls answering any questions consumer might have regarding any Oakley products.
* Sales
* Warranty/ Returns
* Knowledge of all Oakley Products
* Oakley.com /OakleyVault.com customer care

Customer Service Rep / Call Center

KOHLS - Customer Service & Loss Prevention Specialist
* Cashier, Customer service
* Loss Prevention, Watch surveillance cameras
* Overall Security of Department store

Customer Service & Loss Prevention

BANK OF AMERICA CORPORATE -Business Account Manager / Customer Service Rep
* Customer Service, Sales & Marketing of products
* Manage Business accounts & provide solutions to issues
* Call Center/inbound

Business Account Manager / Customer Service Rep

Find out detailed information about Josh Phoenix, Customer Service Rep Account Manager in Lake Forest, CA

Josh Phoenix: Customer Service Rep Account Manager in Lake Forest, CA

Josh Phoenix

Moxxor LLC

Oakley

Kohls

Bank of America Corp

Claremont High School