Bike

Moto & Powersports

Running

Photography

Traveling

Motocross

Web 2.0 technologies

Consultative sales

Road & mountain biking

Skiing/snowboarding

Residential real estate

Wine industry

Food & beverage industry

Bartending.

Sr. Sales Representative

10 years of sales and client services experience in digital marketing and software industries. Additionally, lead service operations of a multi-line motorcycle dealership and held an AMA Pro Motocross Racing license for four years.

Laplace System Co., Ltd. of Japan and it's subsidiary Laplace Systems, Inc. have been pioneering products in the field of renewable energy and continue to lead the way in developing innovative monitoring and simulation software technologies to power the future.

Laplace's award winning Solar Pro Photovoltaic (PV) Simulation Software can simulate and calculate the generated energy of PV systems in consideration of various factors such as the characteristics of PV module, azimuth angles, tilt angle, solar radiation, module temperature, module connections, characteristics of shade, etc.  Major companies in Japan have adopted Solar Pro and it's highly acclaimed internationally as well.  

Laplace's Solar Link Series is currently the leading PV Monitoring Solution in Japan and has played an important role in advancing the adoption of renewable energy systems. In the various fields of renewable energy, such as solar, wind and geothermal power generation, and co-generation systems, we support customers' needs to 'know' and 'see' the system's performance.

The companies name Laplace (Pronounced la-plas) was derived from Pierre-Simon Laplace (1749 - 1827) a French mathematician known for formulating Laplace equations and Laplace transforms.

Bunchball powers the Engaged Enterprise, enabling organizations to improve business performance throughout their ecosystem by creating highly-active and loyal customers, employees, and partners.

Their cloud-based Nitro platform makes it easy to add game mechanics to online experiences or enterprise software to dramatically improve productivity, engagement and performance.

Bunchball’s world-class customers include Adobe, HP, Cisco, Warner Bros., Comcast, LiveOps, VMware and Hasbro. Based in Silicon Valley, Bunchball’s investors include Granite Ventures, TrianglePeak Partners, Northport Investments, and Correlation Ventures.

Account Executive

The iPass global remote access network provides enterprise Customers and Partners with secure, scalable access to corporate network applications, email and the Internet from virtually anywhere in the world via dial-up, Wi-Fi, Ethernet and Mobile Data. In order to deliver these services, iPass partners with and aggregates the networks of Internet Service Providers and Carriers worldwide.

Responsible for the development and execution of plans that retain and grow the value of Customers and Partners throughout the region.  

Acquired and maintained thorough knowledge of all iPass products, services, processes and tools and represents these well to the Customer / Partner.

Providing information about new/existing products/services 
Arranging for additional services as covered in current contract. 
Providing Customer / Partner information and direction regarding self serve tools, processes and access to data. 
Directing Customer / Partner regarding upgrade and general service improvements 
Conduct regular satisfaction reviews with attention toward retaining Customer / Partner. 

Grew existing/new account revenue through contacts established in conducting all duties and maintaining a proactive approach to each account.  Identified opportunities for new revenue through sale of additional iPass products.

Regional Sales Executive - NA East

Champion of social media tools and technologies, with a track record of creating and implementing successful social media programs. Keep up-to-date with constantly evolving technologies in online social networking, the blogosphere, search tools and Web 2.0, and work closely with clients to create innovative, effective campaigns.

Contractor - Social Media Marketing Manager

Managed existing business and account growth with enterprise clients utilizing Akamai's digital operating environment to sell, inform, entertain, market, advertise, deliver software, and conduct their business online.

Strategic Account Manager

Responsible for client relationship management and account growth of enterprise global companies.  Successfully managed custom technical projects, generated analytical reports, provided email marketing consultation and monthly/quarterly business reviews.
Acxiom|Digital's proprietary IMPACT™ platform combines campaign management with advanced analytics to assist account and client teams in designing, sending and analyzing direct marketing communications. The Company creates and executes campaigns across multiple media channels including personalized email, targeted websites, banner and other web advertisements, search engines, and direct mail (print).

Account Manager

Senior Client Integration Engineer – Client Services Group
-Developed loyalty rewards solutions for e-commerce, enterprise and B2B clients through Netcentives’ premier product, the ClickRewards Network.
-Created and executed technical presentations and product demonstrations of the Secure Rewards Architecture as a Pre-Sales Engineer to clients such as CNN, FTD, Evineyards, Visa, CDNOW and HP.
-Managed launch of CoolPoints Loyalty Program for CoolSavings.
-Installed Java based Reward Broker software on NT4 and Solaris2.6.1 at client sites and provided ongoing technical support and consultation.
-Project managed successful launch of Netcentives subsidiary in Japan. Trained sales and technical staff on Netcentives product line, business procedures, and promotional marketing campaigns.
-Implemented Custom Loyalty Networks for Citibank-Japan, Nortel, and Microsoft. ($2.5M/yr).
-Wrote technical documents, user manuals, and marketing materials.
-Created and negotiated Service Level Agreements.
-Performed ClickRewards transactional analysis and reporting of essential data.

Client Integration Engineer

• Provided network support and site monitoring for @Home customers on MAC and Windows O/S’s.
• Responsible for troubleshooting broadband internet access, network equipment, packet loss, HUB equipment, Mail servers, and routing issues.
• Exceeded quota of processing an average of 60 customer service calls per day.
• Responsible for cable modem support (Motorola, Com21, RCA, 3com, LANcity) Ethernet Adapters.
• Managed relationship with partner cable companies (TCI, Comcast, InterMedia, Cox, Jones).

Tier II Technical Support Engineer

• Pioneered Technical Support program for the Financial Solutions Engineering division. 
• Participated in all phases of development life cycle of Non-Stop Payments Factory (NPF) and Straight-Through-Application-Routing (S.T.A.R.) pilot projects built on an NT platform
• Provided Level II support on NPF and S.T.A.R products for IMI bank and Rabobank.

Technical Support Specialist

• Maintained internal website for CTOS Patchnet support.
• Created marketing presentations and materials for Aquanta PC line.
• Tracked, archived and distributed software source, installation media and documentation engineered by Unisys outsourced vendors.

Marketing Associate

Bartender

Find out detailed information about Rob Richards, Sr. Sales Representative in Santa Clara, CA

Rob Richards: Sr. Sales Representative in Santa Clara, CA

Rob Richards

Laplace Systems, Inc.

Bunchball

iPass, Inc.

Golden Creative Design (Formerly: The Big Idea Group, Inc.)

Akamai Technologies

Acxiom (Formerly Digital Impact)

Netcentives, Inc

Excite@Home

Compaq Computer (Formerly Tandem Computer)

Unisys Corporation

Steelhead Brewing Company

San Jose State University