Skate

Surf

I have worked in many different retail environments including sales and operations. I have a vast understanding of skate and surf culture.

-Support various groups, depending on need, including Software and Hardware, main focus on Frameworks, Mac OS X Product release, Developer Tools and Flyover Maps.
-Manage requisition, interview, offer and new hire process from beginning to end.
-Candidate liaison with Records, Relocation Team, Stock Admin, and Bonus Department.
-Coordinate candidate interview, travel and expense reports.
-Primary contact point between hiring team, candidate and recruiter.
-Trained newly hired Recruitment Coordinators regarding best practices and processes across several business group.
-Main support for expense questions and training for the Software coordination team.

Recruiting Coordinator (contractor)

-Responsible for various operation projects; i.e. planning and executing store relocation within projected deadline
-Manage weekly cycle counts, receiving variances, and quality of inventory.
-Monitor receiving, transfers, product damages, returns-to-vendor (RTV's), and charge-backs to Invenrory Control Department to maintain the accuracy of the inventory
-Coordinate communication between the store and central distribution and/or the corporate inventory control department
-Help solve problems that affect the store's service, efficiency, and productivity.
-Exercise judgment and discretion alone, and in conjunction with, the Store Manager, and Assistant Store Manager, in the day-to-day operations of store.

Store Operations Associate

-Fielded questions and advised styling tips to clients.
-Maintained client book to standard and optimized sales by utilizing it for appointments and daily correspondence with clients. 
-Provided Post Sales service including shipping, alterations, and special requests to ensure customer satisfaction.
-Communicated and successfully promoted programs, marketing tools and events aimed at increasing business. 
-Demonstrated high degree of professionalism in communication, attitude and teamwork with clients, peers, and management team.

Sales Associate

-Inquired with clients about personal needs for Home Solutions.
-Drafted proposals with cost estimates on Home Automation and all Network Systems.
-Provided up line support to Store Manager and Proprietor as a keyholder.
-Involved in event planning and presentation with Aston Martin Los Gatos.
-Assisted clients via telephone and/or e-mail on systems upgrades and troubleshooting.
-Demonstrated home media center and completed home entertainment system.

-Established firm clientele book.
-Motivated and coached peers on several departments with emphasis on Shoe Department.	
-Partnered with Store Manager and Category Managers to ensure qualitative and quantitative goals were met on a monthly basis.
-Complied with LVMH customer service standards and after sales service.
-Maintained inventory accuracy in department by conducting monthly cycle counts.

-Maintained a $100K inventory of athletic / sportswear shoes.	
-Supported sales associates to meet sales & productivity goals.
-Partnered with local vendors on a monthly basis to cross promote brands and ensure thorough communication amongst brands.
-Involved in decision process of purchasing select brands and dealing with brand Reps.
-Trained staff on weekly basis on product knowledge.

Sales Manager

Find out detailed information about Jordan Herz,  in San Francisco, CA

Jordan Herz: in San Francisco, CA

Jordan Herz

Apple

Bottega Veneta

John Varvatos Enterprises

Bang & Olufsen

Louis Vuitton Moet Hennessy

Turf Shoes