Analytical and result-oriented business professional with 8 plus years of experience in merchandising, operations, sales and management. Proven track record of successfully increasing the quality of customer service by developing a personal connection with customers, building and increasing a recurring customer base, while providing an enjoyable shopping experience. Adept at employee development, business operations and customer relations. Strong background in implementing methods in order to increase sales and reduce unnecessary costs. Solid expertise in organizing various large scale projects, promotional events, and retail and business operations.