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Assistant Store Support Manager

MOTIVATED AND EFFECTIVE RETAIL MANAGEMENT PROFESSIONAL with over 10 years of experience with Fortune 500 Company. Extensive experience in learning and development, inventory management, visual merchandising, and customer service improvement strategies. Proven track record of exceeding sales, productivity, and expense targets

Oversee and develop staff of 15 employees in rack location responsible for over 14 million in annual sales volume. Train store of 70+ employees on service expectations, credit procedures, customer privacy, store technology, and credit products. Handle all aspects of employee performance management including all verbal and written performance communication. Resolve customer service issues and serve as acting store manager when necessary.

Train store of 90+ employees on service expectations, credit procedures, customer privacy, store technology, and credit products. Handle all aspects of employee performance management including all verbal and written performance communication. Resolve customer service issues and serve as acting store manager on a regular basis.

Service Experience Manager

Led staff of up to 15 with 6 million in annual sales volume. Oversaw numerous departments including lingerie, home, kids, and menswear in both full-line and rack store locations. Trained staff on selling, service, and relationship building techniques. Delivered all verbal and written performance management communication. Performed all aspects of visual merchandising, inventory management, event planning and execution. Worked with regional merchandising and buying team on improving merchandise selection and customer satisfaction.

Sales Department Manager

Handled all administrative duties in rack location with 70+ employees and over 14 million in annual sales volume including all budget and expense reporting and human resources administration. Prepared all customer correspondence and planning of store meetings and events.

Store Administrator

Find out detailed information about Bronwen Southard, Assistant Store Support Manager in Fallbrook, CA

Bronwen Southard: Assistant Store Support Manager in Fallbrook, CA

Bronwen Southard

Nordstrom

Nordstrom Rack

Nordstrom

Nordstrom

University of San Diego