Lifestyle

Snow

Surf

Camping

Snowboarding

Hiking

Family

Being outdoors (beach

Skating) and being the best father and husband i can.

Pool) action sports (surfing

Sales

A MARKETING/SALES/ OPERATIONS professional with diverse and extensive experience in the food industry.   A resourceful, professional able to research, develop and implement solutions to support and improve customer service, sales and company goals.  Demonstrated energy and enthusiasm for the challenges of work, team successes and new opportunities.    Areas of expertise include:

Pharmaceutical Account Coordinator - October 2012 - March 2014
•	Generated revenue by effectively managing assigned accounts and supporting account managers.  
•	Generated and Closed Referral Leads.
•	Organized and executed various sales techniques (I.E. benefits analysis, marketing collateral / promos, website trainings, etc.).

REWARDS Administrator - October 2004 - October 2012
•	Processed REWARD redemption including receiving, sorting and distribution.
•	Maintained files, assisted in REWARD reconciliation and prepared reports for Controller.
•	Monitored and ordered inventory to maintain sufficient supply levels.
•	Accurately maintained vendor files.
•	Prepared and submitted reports to Assistant Controller.

Restaurant Relations Manager / Menu Coordinator - October 2003 - October 2012
•	Operated office equipment such as fax machines, copiers, and phone systems, and used computers for spreadsheets, word processing, database management, and other applications.
•	Answered phones and gave information to callers, took messages, or transferred calls to appropriate individuals.
•	Greeted visitors or callers and handled inquiries or direct them to the appropriate persons according to needs.
•	Set up and maintained paper and electronic filing systems for records, correspondence, and other material.
•	Opened, read, routed, and distributed incoming mail or other materials and answered routine letters.
•	Reviewed work done by others to check for correct spelling and grammar, ensured company format policies were followed, and recommend revisions.
•	Composed, typed, and distributed meeting notes, routine correspondence, and reports.
•	Learned to operate new office technologies as they were developed and implemented.
•	Managed projects and contributed to committee or team work.
•	Ordered and dispensed supplies.
•	Conducted searches to find needed information, using such sources as the Internet.
•	Provided services to customers, such as order placement and account information.

Customer Service Representative – October 2003 – October 2005
•	Interacted with customers using a variety of communication channels, responded to inquiries about products and services and resolved service issues.
•	Processed food orders for corporate and residential clients.
•	Maintained communication with restaurant partners to ensure client expectations were met.

Michael Joanis: Sales in Irvine, CA

Michael Joanis

Restaurants on the Run

Delivery Drivers Incorporated

Five Star Boardshop

Irvine Valley College

Orange Coast College