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Supervisor, Learning Management Systems

<p>IS/IT Analyst with over 6 years industry experience. Highly organized and detail oriented with a methodical and logical approach to business. Self-motivated, engaging, and strategic individual with extensive experience working with Project Owners and other Business Stakeholders to gather, analyze, and document business requirements. Advocate for Product Management business objectives to be served with each project and ensure company goals are met each year. Collaborate with Development, Quality Assurance, Product Management, Regulatory Compliance, Marketing, Finance, Response Center, and other business groups that are affected by project initiatives.</p>

Tests, maintains, and monitors the organization-wide information system. Monitors overall performance
of the learning management system as it relates to organization-wide learning initiatives. Assists in implementing projects that streamline systems, define better technology architecture, and create
automated workflows and functionality across the organization. Improves process efficiencies and data
quality. Provides employees with ongoing support with website/software issues. Solves and escalates
operational problems and technical issues.

Senior Learning System Analyst

Ensure business records in customer relationship management (CRM) solutions meet minimum quality
standards. Managed CRM database records using a master data management solution and engage CRM to resolve data quality problems. This includes but is not limited to editing, merging and unmerging
records. Review and analyze retail master data requests for business customer (CRM) records. Analyze and resolve CRM data quality issues detected through quality controls. Enable visibility of CRM sales
accounts through account team assignments in territory management solution. Process on average 60


(daily) requests for Retail Data Governance. Provided UAT testing for new systems in place. Supported
multiple departments in creating records and managing those records for them.

Data Analyst I Master Data Department

Liaison between operations staff, external vendors and member contact center concerning development of new eServices projects and products. Work in partnership with a variety of individuals such as
developers, vendors, managers, and product stakeholders to turn business requirements into technical
specifications, design and implement web solutions that meet requirements. Oversee acceptance
testing, manage assignments and projects and provide work-in-progress metric reporting to eServices
Manager. Conduct systems analysis and design studies for functional subsystems and prepare design
specifications. Evaluate improvements and benefits derived from modifications of existing systems.
Analyze functional and conceptual workflow procedures and convert them into requirement
specifications. Analyze alternative means of deriving input data and generate output data to select more
feasible and economical methods.

Digital Product Analyst II Electronic Services Department

Collaborate with Project Owners and Business Stakeholders to gather, analyze and document business
requirements. Provide support to technical project teams throughout the development and testing
project phases to ensure adherence to business requirements. Complete risk analysis and determine
potential issues related to projects and recommend solutions. Ensure changes to business logic are
defined for each project and ensure it can be technically supported without adversely impacting other
business groups. Create Business Required Documents defining detailed rules for insurance rating and underwriting logic supporting extensive quoting and policy scenarios for multiple product lines.


Professional Achievements:
●   Developed Learning and training program - Project Manager
●   Developed Internal/External Applicant Accessibility Process - Project Manager
● Led four teams to develop Individual Development Plan goals and executed a "Lunch and Learn" cross
department training- Project Manager
●   Led teams from multiple sites within the company to complete milestones and deliverables on-time.
●   Process developed a higher standard for review of other company processes.
●   Held highest NPS for team and highest from training class

Insurance Operations Analyst Operations

Find out detailed information about Jeremiah Robenolt, Supervisor, Learning Management Systems in Roseville, CA

Jeremiah Robenolt: Supervisor, Learning Management Systems in Roseville, CA

Jeremiah Robenolt

Clinical Practice and Education

Kelly Services

Schools Financial Credit Union

Esurance

California State University