Lifestyle

Outdoor

Skate

Photography

Graphics

Motorcycle

Business Consultant

With a passion for graphic  design and marketing, I  am looking for a position that allows for my creative side to be used on a daily basis.

•	Develop new growth concepts and ideas
•	Participate in special projects
•	Attend industry events
•	Posting to Social Media
•	Develop Web Graphic
•	Create Product Videos


•	Amazon Flex through DSP
•	Follow Assigned Route
•	Follow Proper Delivery Steps
•	Safely Operate Company Vehicle
•	Zero Errors during delivery through time with company


Delivery Driver

•	Receive Merchandise
•	RF Scanner
•	Process and Ship Orders
•	Ship Station software
•	Forklift Operator
•	Inventory Management
•	Unload Freight
•	Bulk Shipment Processing
•	Amazon Freight Processing
•	Inspect and Return Merchandise
•	Electric Pallet Jack
•	Manual Pallet Jack


Receiving Manager

•	Run Day-to-Day Operations
•	Oversee 15 employees
•	Source new products
•	Work with outside venders
•	Pick and Process Shipments
•	Develop new products
•	Campaign Design and Development
•	Build relationships with new talent
•	Troubleshoot manufacturing issues
•	Hire, Train, and Terminate Employees
•	Create new color samples for potential product
•	Create new packaging materials for future products
•	Travel to industry events
•	Develop social media content
•	Produce and edit video content
•	Create production schedule
•	Project Management
•	Unload Freight
•	Product Photography
•	Event Photography and Video


General Manager

•	Provide operations, purchasing, sales and logistics consulting services.
•	First point of contact for customers calling the business
•	Implemented return processes (RMA) and claims filings. Reduced shipping times by 40%. 
•	Increased pro shop sales from $100,000 to $2.5 million annually. 
•	Oversee 4000 sq. ft. warehouse
•	Daily face-to-face interaction with customers on the retail sales floor.
•	Participated in industry events and trade shows to build new and maintain business relationships. 
•	Worked within the adjacent retail pro shop; processed phone orders, communicated and negotiated with vendors throughout the United States regarding product distribution. 
•	Responded to customer email inquiries and customer complaints ensuring high customer satisfaction ratings. Coordinated all returns and exchanges with distributors. 
•	Served as the Brand Manager directing image management and strategic planning for sales growth through online marketing campaigns and print advertising.
•	Conceptually designed and built www.123Bowl.com including logo, content and updates.
•	Reviewed and processed website orders and outsourced orders to distributors based on location or specific product availability to facilitate efficient inventory management and shipping.
•	Designed original website and managed all shipping and distribution prior to outsourcing.

Assistant Manager/Warehouse Manager

•	Developed & Built Buddiesproshop.com
•	Developed & Built 123Bowl.com
•     ThinkBowling YouTube channel to spread knowledge in the bowling industry
•	Shoot and edit new product releases for manufacturers 
•	Concept and develop logos for worldwide release
•	Four unique video presence, while working with the same company
•	Concept, Shoot, and Edit online commercial for franchise player
•	Brand Marketing for Manufacturers
•	Database creation and maintenance


Creative Designer

•	Oversaw mass mailing of marketing materials for Academic Publisher
•	Created database for acquired publishing labels. 
•	Copy, Fold & Stuff Envelopes
•	Travel to Industry Event to raise brand awareness
•	Organized handling of marketing materials

Direct Mail Manager

•	Lead a team of 17 in daily operations throughout business
•	Addressed customer service issues
•	Processed end of day paperwork and cash deposits. 
•	Inventoried and ordered merchandise. 
•	Managed league prize fund and distribution as League President.

Assistant Manager

Find out detailed information about William Gross, Business Consultant in Fairfield, CT

William Gross: Business Consultant in Fairfield, CT

William Gross

Buddies Pro Shop

Inspired Delivery, LLC.

RubyHas, LLC.

Intenze Tattoo Ink

Buddies Pro Shop, LLC.

Self Employed

Greenwood Publishing Group

AMF, Inc

Consolidated School of Business

Nassau Community College