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Office Manager

I bring over seven years of experience in retail management, sales, buying, merchandising, allocation, customer service and inventory control. I am hardworking, lead by example, detail conscious, thorough and can easily adapt to the needs of others. 

My goal is to work for a company where I can grow and progress in my career. Culture and community are important as is working hard and having a passion for what I do.

•	Expanded a three studio region into a successful eleven studio region 
•	Increased sales revenue from $300K to over $1.1M over the course of 3.5 years
•	Responsible for the allocation of apparel and accessory deliveries to all eleven studios
•	Assist in accessory buys and replenishment for Midwest region
•	Assist in annual corporate holiday and spring buys nationwide- 76 studios
•	Revenue and merchandise management 
•	Studio retail budget development and implementation
•	Responsible for hiring, training, managing and motivating retail specialists in my region
•	Manage and maintain low shrink levels through weekly cycle counts and quarterly physical inventory counts
•	25% year over year increase in sales revenue

Regional Retail Manager

•	Managed revenue goals and personnel for a $4 million department
•	Responsible for 8 direct reports
•	Assisted in staff development and hour compliance for 8 associates
•	Accountable for meeting department sales and revenue goals
•	Tracked and entered, daily, weekly, and monthly sales
•	Resolved customer and vendor issues on a daily basis
•	Merchandised sales floor on a weekly basis as well as for special events and holiday 
•	Communicated with vendors and buyers to discuss  merchandise flow and availability
•	Processed vendor returns for all contemporary designers
•	Staff scheduling for entire department

Contemporary Coordinator

•	Assisted department managers in the supervision of 85 sales associates
•	Completed merchandise transfers between all Neiman Marcus stores
•	Assisted with customer issues to ensure customer satisfaction

Cosmetics Intern

Find out detailed information about Grace Dalal, Office Manager in Chicago, IL

Grace Dalal: Office Manager in Chicago, IL

Grace Dalal

Environs Development, Inc.

CorePower Yoga

Neiman Marcus

Neiman Marcus

Colorado State University

Lorenzo Di Medici