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Client Services Manager

I am looking to obtain a sales client management position with a well established organization where I can utilize my sales background, customer service experience, and management skills.

•Managed team of Account Reps servicing over 50 high profile clients while continuing to service own growing account base.
•Led ongoing training sessions for Client Services Department.
•Worked directly with Senior Management on personnel matters, strategic planning, and sales initiatives.
•Aided Sales Department in new business development.

•Supervised team of Account Reps servicing print and mail clients.
•Conducted annual reviews of direct reports.
•Led Quarterly Reviews for high profile clients.
•Worked directly with Operations management trouble-shooting technical issues while establishing and implementing process improvements as necessary.

Senior Account Rep, Supervisor

•Provided high level of customer service to portfolio of clients in the mortgage, insurance, telecom, and auto finance industries.
•Managed all aspects of client relationship including: initial conversion, day-to-day operations, postage & inventory management, billing, and upselling & cross-selling of additional products and services.
•Led team of Account Reps responsible for maintaining company's largest two clients.

Account Representative

•Serviced 275 customer accounts ranging from large multi-national OEMs to small local CEMs.
•Consistently provided customers with supply chain management solutions.
•Increased electronic component sales from over $150K after year one to over $650K after year two.
•Regularly met and exceeded quarterly sales goals set by management.
•Sales Team Leader.

Account Executive

•Specified proprietary products in an effort to bring new ideas to an existing account base.
•Continually prospected for new business opportunities.
•Booked over $500k in sales in 2004.

Sales Consultant

Find out detailed information about Matt Sheehy, Client Services Manager in San Juan Capistrano, CA

Matt Sheehy: Client Services Manager in San Juan Capistrano, CA

Matt Sheehy

FSSI

FSSI

FSSI

NexGen Digital

R.W. Smith & Co

San Diego State University