Certificate in GIS (Geographic Information Systems)

Lifestyle

Customer Service Representative

Creative and well-experienced  graphic designer. Skilled in  software, hardware, pre-press,  print, photography, social media  and web design aspects.

Provided design and marketing expertise for various realty companies for both print and social media advertisement. Designed webpages and Word Press blogs and integrated them with company Facebook, Instagram, Twitter, Google+ and LinkedIn pages. Touched up photography as needed. Researched properties in order to determine to how to best advertise the property. Handled incoming calls from potential borrowers and investors. Cold called potential investors. Attended real estate functions on behalf of the company at various MeetUp events in order to inform borrowers and investors of the product my client provided. Met with printers and priced printing jobs.

Freelance Graphic Designer

Responsibilities: ?Interacted with customers to provide and process information in response to inquiries, concerns and requests about products and services. ? Accomplishments: ?Quality service to customers. Collecting the correct fees from each customer. ? 
Skills Used :?• dealt directly with customers either by telephone, electronically or face to face ?
• responded promptly to customer inquiries ?• handled and resolved customer complaints 
?• obtained & evaluated all relevant information to handle product and service inquiries ?
• provided pricing and delivery information ?• performed customer verifications ?
• set up new customer accounts ?
• processed orders, forms, applications and requests ?• directed requests and unresolved issues to the designated resource 
• managed customers' accounts ?
• kept records of customer interactions & transactions 
?• recorded details of inquiries, comments and complaints ?
• recorded details of actions taken ?
• maintained customer databases ?
• communicated and coordinated with internal departments ?
• followed up on customer interactions ?
• provided feedback on the efficiency of the customer service process

Responsibilities:? Maintain the companies presence across various social media sites (Facebook, Twitter, LinkedIn). Web development (html and Word Press). Create print material for print media. Create marketing materials and trade show displays for sales brochures, trade shows and e-blasts. Create inactive forms to streamline sales. Maintain company's photo library and edit for effectiveness. Scheduled and organized trade show attendance for sales staff. Contacted domestic and international agencies for ad space and trade show attendance. Designed and scheduled email marketing campaigns through iContact. Meet with company executives, sales, and marketing staff for marketing strategies. 

Accomplishments:? Increased the companies ranking across Google, Bing and Yahoo. Troubleshoot and create action items for the website. ?

Skills Used: Use of the Adobe Creative suite. CMS website maintenance through Word Press and html. Social media marketing through various websites. Database management using Microsoft Office.

Graphic Designer/ Social Media Coordinator

• Photographed college and high school seniors
• Arriving on-time to sites to set-up remote studios
• Working as lead for a staff of 12 controlling the whole student body
• Retouch photographs as needed?• Created marketing and advertising materials for company and schools sites
• Maintained database for various schools for photos and IDs
• Customer Service?(please note: was hired as a photographer in Feb 2003, left the company May 2007. Returned as graphic designer Feb 2012)

Designer/CSR/Photographer

• Created & managed marketing materials for four states (fliers, brochures, eblasts and catalogs)
• Updated maps and company identity across all marketing materials
• Created and scheduled email advertisement with in our office through
• Prepped files for printing

Graphic Designer/ Media Coordinator

• Working directly with clients with ad creation/ updating of advertisement pages for weekly residential realty magazine
• Creation of brochures for reality offices
• Prepping files for pre-press and uploading files to FTP site

Graphic Designer

• Lead graphic designer for North Hollywood office
• Responsible for most artwork for LA area branch
• Designed and created forms, ads and posters based on customer specifications
• Created artwork to be put on web sites
• Prepared and modified all incoming artwork for pre press
• Diagnosed and repaired hardware and software problems on Mac Computers

Graphic Designer/ Production Artist

• Designed and produced marketing materials including brochures, flyers, manuals, catalogs, packaging direct mail pieces, corporate ads, and price lists
• Worked with both national and international business partners

Find out detailed information about Gabriel Flores, Customer Service Representative in San Bernardino, CA

Gabriel Flores: Customer Service Representative in San Bernardino, CA

Gabriel Flores

Various

RG Canning Entertainment

Superior Tank Co., Inc.

Lauren Studios of California

RBI Retail Brokers

Home Gallery Magazine

ABG - Advance Buisness Graphics

EZ-Flo International, Inc.

Cal State University San Bernardino

San Bernardino Valley College