Associates Degree in Psychology/Emergency Medical Technician Certificate

Moto & Powersports

Skate

Surf

Sales Operations Manager

• Proficient use of Full Circle operation system to generate orders, returns, warranty claims, etc. for B2B Consumers both domestic and internationally based.
• Work closely with Customer Service to confirm orders are allocated and shipped in a timely manner.
• Communicate with warehouse through WMS to provide/ gather all necessary details for routing and shipping to accounts both domestic and international.
• Work with accounting to correct any credit discrepancies on orders, credit memos for RA's, shortages and warranty claims.
• Sales Data reporting to Director of Sales as needed.
• Maintain log for Sales Rep Samples per release.
• Coordinate shipping for TOP samples, style samples to accounts and Sales Reps as needed.
• Helped with the close of our Europe office and warehouse, by providing service to Europe accounts while a new distributor was on boarding.
• Coordinate processes/staffing for special events, corporate trainings and B2C consumer events.

Sales Support Specialist

• Proficient use of accounting software Sage 50, formally known as Peachtree Accounting to process sales orders, invoices, manage inventory etc.
• Assisted B2B customers by phone with orders, errors in shipping, errors in pricing, or with defect to resolve.
• Lead Contact in house for all outside Sales Reps.
• Coordinate shipments inbound and out bound through freight forwarder.
• Well versed in shipping with World Ship UPS, Fed-Ex and USPS.
• Worked directly with buyers to achieve vendor compliance for fulfillment of orders.
• Assisted Accounting department with collection calls, factoring invoices, credit checks.
• Handled all charge backs processing and worked to resolve and reverse as applicable.

Customer Service Manager/Warehouse Manager

• Presented new product lines to buyers in a detailed manner by color stories and prints
• Generated Sales Orders based on knowledge of sales for styles
• Helped buyers understand size scales that vary though the line based on the fit.

In house Sales Rep/West Coast Sales Rep  l

• Process Customer Orders through P.O.S. system
• Deliver pizza to homes in a timely manner
• Serve Customers
• Close Cash register, credit card machine nightly

Cashier/Pizza Delivery Driver

Find out detailed information about Monica Gadberry, Sales Operations Manager in NA, CA

Monica Gadberry: Sales Operations Manager in NA, CA

Monica Gadberry

JuJuBe

JuJuBe, Intl

Jamaican Style, Inc

Jamaican Style, Inc

Ballpark Pizza Team

Saddleback Community College

San Diego State University