DEXCOM, INC Marketing Specialist 2 June 2019-Present • Manage collateral through Agile for Medicare G6 launch, G6 Pro, and new HCP website • Manage budget for HCP team • Manage payment of invoices and PO for Marketing Department • Lead team to training for Agile and Clients and Profits • Responsible for Agile submissions and work flow for Marketing department • Organize meetings for department • Liaison for Marketing Department to the vendors • Trained UK/Germany Marketing team in Agile • Manage online Storefront for HCP/DTC print collateral
DEXCOM, INC SAN DIEGO, CALIFORNIA Marketing Lead Generation November 2017-present • Lead Generation and vetting potential clients • Trouble shoot and pilot new SalesForce Software to help for future roles • Meet with new teams to train, review updates, and issues they may have come across with new program • Answer questions and provide update suggestions directly to Director • Work with International Team on Website content and accuracy.
Re-Order Sales Specialist Lead October 2016-November 2017 • Managed and delegated work interdepartmentally for west coast sales territory team to fulfill monthly goals • Managed GEMBA sales reporting daily and tracked monthly sales activity for department • Worked to keep each sales opportunity in compliance of the standards set by our customer operations guidelines • Managed quality control holds for the whole company, sales call overflow, and general email inbox for sales team
Customer Service Representative April 2015-October 2016 • Top rep for re-enrollments, automatic reorders, and availability for inbound call in nationwide territory • Trained a whole new CSR team • Helped launch the G5 system for Dexcom • Started and implemented new sales strategies in Salesforce and trained new employees on these new strategies • Worked overtime on a regular basis to complete and correct Quality Control Holds to get patients orders out on time • Worked with multiple departments to set and meet national sale goals worldwide
TRANS PACIFIC CONSULTING GROUP SAN DIEGO, CALIFORNIA Recruiter August 2014-April 2015 • Researched different CEOs of biotech companies and talked to them directly for the purpose of persuading them to switch careers. • Reported directly to CEO with candidates and leads for consideration • Worked remotely • Researched and selected candidates without supervision
NATIONAL POWERSPORTS AUCTIONS POWAY, CALIFORNIA Marketing Intern June 2013-August 2013 • Opened new marketing campaign for East Asia • Developed advertising for new products prior to product release • Assisted in launching Black Market company, leading design as well as product placement with online marketing and web consulting • Implemented new and lasting strategies to help move process along more smoothly from warehouse to online store.
EDUCATION BRIGHAM YOUNG UNIVERSITY Bachelors in International Communications, July 2014, 3.8 GPA
ACHIEVEMENTS • Eagle scout BSA Troop 711- Santa Margarita District • Varsity Lettered all four years in Swim and Water-Polo • Voted Leadership Council for Dexcom • Votes Sales Rep of the Month at Dexcom • Maintained 3.8 overall G.P.A. while working and supporting myself through college
TECHINCAL SKILLS • Microsoft Offices • Salesforce • Google analytics
