Lifestyle

Outdoor

Surf

Server, Server Trainer, Expo

With a BA in Business  Management and a minor in  Spanish, I have a diverse skill set  related to business. I have varied  experience in the fields of  leadership, teaching, retail, and  customer service. I seek work that  will challenge me professionally  and personally.

•	Current and consistent interaction with high volume of customers.
•	Constant analysis and identification of customer needs/wants and exceeding expectations in 
relation to their needs
•	Extremely fast-paced environment where organization and attention to detail are paramount

Summer Audio Visual Technician
•	Managed groups of 6 or more team members
•	Coordinated among project managers, general contractors, engineers, and customers to 
        accomplish goals
•	Completed installation of projector, Smartboard and audio systems in public and private     
        schools 
        across southern California
•	Implemented time-management strategies to complete projects by deadlines
•	Problem-solved on-the-spot technical issues throughout installations
•	Ensured proper inventory management to adequately supply projects
•	Empowered team members to take ownership of tasks and learn together
•	Created time sheets and tracked team member hours

Lead Technician

High School Teacher
-IES Ricardo Bernardo, Solares, Spain (2012 – 2013)
-IES Cantabria, Santander, Spain (2012 – 2014)
•	Taught curriculum to classrooms of 25+ students
•	Improvised engaging on-the-spot activities
•	Developed course-long lesson plans for grade levels 8-12
•	Coordinated among co-workers to design activities and achieve learning outcomes
•	Administered mock-interviews to prepare advanced level students for interview 
        opportunities
•	Created and presented Powerpoint presentations
•	Invented, designed, and led after school English Conversation Club
•	Conducted conversational aptitude exams for term grades

Adult Education Professor
-Decroly Formación Profesional, Santander, Spain (2013 – 2014)
•	Co-designed first time bilingual curriculum 
•	Led courses in management, marketing, finance, accounting, and entrepreneurship
•	Coordinated with director to enhance and achieve bilingual program goals
•	Utilized current event activities to link material with real-world occurrences
•	Balanced content between reading, writing, listening and speaking activities
•	Grouped students together to facilitate team-building entities
•	Collaborated with business professionals in their fields of expertise to lead targeted   
        classroom discussions




Cultural Ambassador
•	Managed diverse groups of students across varying economic backgrounds in different 
        schools
•	Represented and shared the diverse culture of the United States 
•	Challenged my own expectations of business relationships in a different culture
•	Encouraged and promoted cooperation and communication among colleagues with 
        different teaching methods
•	Advocated mutual respect among cultures of different backgrounds and values
•	Motivated adolescents and adults to discover a joy not only in language but learning

Cultural Ambassador & English Language Assistant

Customer Service Lead
•	Embodied world-class customer service to customers and clients
•	Maintained relationships with large volume contractor accounts 
•	Directed small team of employees to accomplish customer service goals
•	Performed administrative duties; opening/closing, scheduling, bank deposits etc
•	Managed inventory through SAP management software
•	Coordinated with regional director to implement sales strategies
•	Enriched customer relations with long-term high-volume clients
•	Exemplified professionalism in phone and email etiquette

Customer Service Lead

•	Taught San Diego State University’s accredited semester long surf class to University 
        students
•	Coached children aged 6-16 in summer camp surf lessons
•	Communicated ocean safety techniques and consciousness
•	Oversaw safety of all surfers in the water along with other instructors
•	Evaluated progress of students to administer term-end grades
•	Received Camp Counselor of the Summer award, 2009

Surf Instructor & Camp Counselor

Find out detailed information about Warren Brown, Server, Server Trainer, Expo in San Diego, CA

Warren Brown: Server, Server Trainer, Expo in San Diego, CA

Warren Brown

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