Responsible for the sales culture, customer service process, and management of a 10 million dollar store with 8 departments, while overseeing 4 Managers and 30 employees. Interviewed, hired, trained, mentored, and evaluated performance of store personnel. Direct manager in all areas of remodels, relocations, and new store openings. Managed all aspects of merchandising, window displays, and stocking. Set and communicate department sales goals. Facilitate and direct store managers to ensure merchandise changes align with sales patterns. Ensured excellence in customer service and resolved all problems at the store level. Assisting in auditing, payroll, and budget planning and reporting. Responsible for every phase of day-to-day store operations and administration. Goals: -Make a company my home and not just a place where I work. -Make My Mark on a company and others. -Teach a few to do the same.