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Executive Assistant & Office Manager

Over 14 years of successful administration, executive and leadership experience with a reputation for meeting the most challenging organizational goals and objectives. Over 10 years in supporting multiple ranks of Executive Directors, Chiefs, Presidents, CEO's and Senior Partners. A focused individual recognized for “making seemingly impossible situations work.” Extensive knowledge in the coordination, planning, and support of daily operational and administrative functions to C-level executives and offices. 

• Exceptional computer skills; proficient in Microsoft Office and Windows and Macintosh operating systems; Word, Excel, Outlook, Power Point, Access, Lotus Notes, FileMaker Pro, Email and Internet savvy.
• Proven track record of accurately completing research, reporting, information management, and business-development efforts, including union contract negotiations.
• Adept at developing and implementing detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational goals.
• Highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues independently.
• Loyal, committed and an outstanding work ethic. Capable of handling the highest level of confidential information while exercising considerable discretion and educated judgment.
• Developing and implementing highly successful strategic plans (short and long term) and a continual coordination of resources. Established scheduling needs and systems that gained accountability for thousands of dollars in staffing, thus reducing overtime payout annually.

Directly assist the CEO/Founder with all day-to-day operations of the business.  Oversee and assist all departments in working cohesively to achieve the highest level of success.  Serve as the liaison for the Executive team and direct partners to ensure effective communication between all executive levels and internal departments.  

• Planning and scheduling meetings, conference calls, and appointments, and assists with managing day to day workflow for Executive’s office
• Coordinate, filter and prioritize inbound communications; assist in drafting and distributing outbound communications
• Planning arrangement for Expo’s and/or trade shows, including logistics of booth set up/tear down, hotel and travel accommodations, personalized meeting schedules
• Compile and review various reports, and provide summaries of information to executive
• Respond to internal and external questions by independently conducting research and consulting with relevant parties to resolve any issues that arise
• Works closely and effectively with him or her to ensure that they are well informed of upcoming commitments and responsibilities, following up appropriately
• Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, ensuring deadline are met
• Managing special projects and conducting research as required; including brand management, packaging and labeling sources, and overseas sourcing
• Preparing and editing correspondence, reports, and presentations
• Making travel and guest arrangements
• Any and all other duties as required

Communications Supervisor Duties:
Supervise, coordinate and evaluate the work for a staff of 45 operators. Monitor all operations and logistics of resources, covering five territories (cities). Screen new applicants and conduct oral boards. 
	•	Responsible for accuracy and efficiency of shift and overall office cohesiveness  
	•	Investigate complaints and prepare findings in connection therewith 
	•	Prepare work schedules and shifts to minimize overtime 
	•	Develop training materials and conduct training classes
	•	Prepare reports concerning performance as well as policies and procedures of the organization and suggest improvements to improve overall operations
	•	Accurate and continual data entry and report generating
	•	Distribute company-wide announcements and memorandums
	•	Book conference rooms and coordinate catering for annual staff development forum and review trainings 
	•	Assume all administrative roles when needed 

Communications Trainer Duties
Train and mentor new employees in all positons from entry level to supervisory level.
	•	Participate in research and analytical studies to determine training needs and or improvements
	•	Create new training methods and processes in accordance with studies conducted
	•	Develop curriculums and remedial training materials
	•	Track and develop training schedules

Communications Supervisor; Communications Trainer

Assist in the efficient execution of Raleigh’s production clients such as feature, television and commercial production.
	•	Schedule and assist in tours of 25 sound stages for potential clientele
	•	Coordinate delivery of materials from Set & Lighting to on set stages
	•	Contact clientele on all levels to ensure their needs have been met

CREDITS:
Xzibit "X" music video - 2000 (Runner/Grip assistant)
Toys R Us commercial featuring Mia Hamm - 2001 (Production Assistant)
Ally McBeal television series - 2002 (Casting assistant/production assistant)
Panic Room movie 2002 (Production Assistant)
Boston Public television series - 2000-2003 (Casting assistant/production assistant)

Operations Assistant

Find out detailed information about Brandy Hicks, Executive Assistant & Office Manager in Torrance, CA

Brandy Hicks: Executive Assistant & Office Manager in Torrance, CA

Brandy Hicks

California Inside & Out DBA Out of Africa

South Bay Regional Public Communications Authority

Raleigh Studios

Los Angeles Harbor College

National University