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•	Bi-lingual in Spanish 
•	Proficient in Microsoft Office with ability to learn other programs quickly
•	Knowledgeable in CRM, Outbox, ExactTarget, Dreamweaver and MapPoint 
•	Strong quantitative and analytical skills
•	Experience working in a high pressure office with multiple deadlines
•	Excellent critical thinking and interpersonal skills
•	Self-motivated employee with outstanding time management skills

-	As part of a four person marketing team I contributed to growing the customer base by 10% year to date netting the company a record profit in 2015.
-	I reimagined the company’s New Customer Onboarding campaign using Infusionsoft CRM. It was designed to be dynamic and flexible allowing for campaign integration and adding new products. As part of the new campaign I integrated tracking mechanisms and custom Excel reports to give the marketing team access to data that was previously not available. 
-	Responsibilities include updating daily, weekly and monthly tracking sheets, email creation, proofing and sending, A/B testing, creating campaign landing pages, maintenance of over a dozen active campaigns and creating ad hoc reports while operating under Agile Methodologies. 


CRM Administrator

-	Front line customer service representative specializing in full service B2B and B2C relationships. As part of a small delivery team, lead initiatives that cut down on customer turnover, enhance transactional metrics and offer/bundle/upsell 360 degree product line.
-	Lead process improvement initiatives & facilitate weekly retrospectives where cross-functional team building efforts are shared, inspected, adapted & implemented. Report to leadership teams a balanced scorecard with customer/team/product insights.
-	Daily responsibilities include overseeing the daily relationships of 100 average small business client’s transactions. When opportune, partner with senior bankers to offer upgrades or review current membership offerings. Achieve 100% customer satisfaction.


Teller

•	Created and maintain spread sheet to track branch sales numbers 
•	Increase members interest financial products 
•	Handle over 200 daily member transactions
•	Daily ATM deposits and financial adjustments

Teller 2

•	Analyze email data from ExactTarget
•	Create spreadsheets for Marketing Database team 
•	Helped increase email open rate by 15% and email click rate by 20%, year-to date
•	Use CRM and Outbox for updating Season Ticket holder data
•	Sponsorship activation and game day set up
•	Assist with other office and  game day tasks as assigned

Database Marketing Intern

•	Attracted hundreds of fans to Big West sponsor marketing table over entirety of tournament
•	Worked with facility security at team and participant check-in
•	Worked closely with school bands as liaison between game-day digital coordinator
•	In-game and half time promotions and giveaways
•	Other tasks as assigned

Tournament Intern

•	Created MapPoint “heat map” and district border map by zip code
•	Created Excel spreadsheet for coaching class attendance
•	Assist in balancing budget spreadsheet
•	Update coaching education classes spreadsheet
•	Contacted coaches and club directors via phone and email
•	Issue coaching certificates upon satisfactory completion of class
•	Translate coaching documents and online articles from English to Spanish
•	Physical inventory of coaching supplies

Coaching Education Intern

•	Helped increase attendance by close to 1,000 riders year-to-date
•	Create Excel calendar of events leading up to the race
•	Discuss ideas and way to approach social media marketing with team
•	Reach out to local businesses in person and via phone to generate interest in event
•	Email correspondence with cycling teams and blogs to get event on their calendar

Social Media Marketing Intern

•	Set up event  suites for delegates and international dignitaries
•	Credential verification and creation for staff, media, delegates, and dignitaries
•	Lead interns and volunteers in updating thumb-drives with event data
•	Other tasks as assigned

Volunteer - Conference on Women in Sport

•	Created business database of over 500 Orange County businesses
•	Reach out to local businesses for sponsorship/ promotion opportunities
•	Negotiated game day promotional giveaways 
•	Created and maintained Twitter account for soccer team
•	Game day set up

Sales and Marketing Intern

•	Debugged software for Game Lounge Division using proprietaries software
•	Verified that middleware updates were compatible with Game Lounge software
•	Tested various games reporting bugs to engineers using proprietary software
•	Tested games on various DirecTV box models for glitches, bugs, etc.

Game Lounge QA

•	Handled Worker’s Compensation caseload of over 60 claimants
•	Maintained simultaneous communication with injured worker, their doctor and attorney
•	Ensured bills were paid in timely manner 
•	Scheduled medical appointments for injured worker
•	Translated for Spanish-speaking claimants
•	Informally trained new Claims Analyst

Claims Analyst

Find out detailed information about Adam Pereyra,  in COSTA MESA, CA

Adam Pereyra: in COSTA MESA, CA

Adam Pereyra

W&R Studios

Orange County Credit Unio

Western Federal Credit Union

LA Galaxy

Big West Conference

CalSouth State Soccer Association

Tour of Long Beach

Southern California Committee for the Olympic Games

OC Blue Star

DIRECTV

Travelers

California State University-Long Beach

California State University-Long Beach

St. Paul High School