Lifestyle

Gardening

Hiking

Theater

New technologies

Health

Personal development

Management training

Exercise.

Extensive experience in the customer service field for the manufacturing/distributing industry of medical device products.  Managed a team of 10 – 12 customer care reps in all aspects of customer service including answering calls, processing orders and troubleshooting issues.  Excellent people skills and experience building long lasting relationships with both employees and customers.
•	Team Management	•	Employee Retention
•	Sales Team Support	•	Leadership

Staffed, trained, coached and developed a team of five Stocking Distributor Customer Care Reps, four International Customer Care Reps and five Support Team Reps.  
Created Key Accounts program for white glove service to select accounts.

Highly effective leadership, communication, motivational and inspirational skills.
Strong commitment to team environment with the ability to contribute expertise and follow leadership directives at appropriate times.
Collaborated with key members of the information technology departments to develop and implement a new on-line package tracking tool.
Successfully lead team through new computer system integration.
Collaborated with other departments (accounting, distribution) to incorporate new and existing accounts due to mergers and acquisitions.
Routinely interacted with clients to generate repeat and referral business.

Customer Service Manager

Planed, promoted and executed all details of events for company wide celebrations for 400+ employees.  Events included company picnics, holiday parties, various holiday observances. 

Planned, implemented and executed events for customer care department including National Customer Care Week,

Event Coordinator

Executive Assistant to President and CEO
Prepared sales reports
Prepared correspondence
Travel arrangements

Executive Assistant

Managed team of five customer care reps to answer calls, process orders, returns, inquiries.
Staffed, trained, developed team to build long term customer relationships.

Find out detailed information about Patty Chisholm,  in VISTA, CA

Patty Chisholm: in VISTA, CA

Patty Chisholm

DJO Global

DJO Global

PROFESSIONAL CARE PRODUCTS

Professional Care Products

PALOMAR COLLEGE