Holder of Advanced Diploma in Computer Systems Networking Technology from Centennial College Bachelors of Software Engineering from Champlain College ( Advanced Diploma in Networking Technology ( Technologies: Cisco, VMware ( Excellent Communication and negotiation skills ( MCSA: Windows Server 2012 Certificate ( A degree in Software Engineering ( Excellent Technical Writing skills. Excellent Communication, written and verbal skills, Excellent Analytical Skills. Networking Skills: Cisco Router and Switch configuration, management and troubleshooting, VPN, TCP/IP, LAN/WAN, subnetting. Networking protocols: OSPF, EIGRP, RIP, RIPv2, Frame Relay, Spanning tree. Server Skills: Windows Server 2008, DNS, DHCP, Group Policy Management, Microsoft Lync Server, Microsoft Exchange Server, IIS 7.0, Domain Administrator, Active Directory implementation and administration, VPN solutions. Virtualization: VMware tools, VMware Workstation 10, vSphere ESX, ESXi, QNAP NAS. Other Skills[OS/Software]: Windows 8.1, Windows 8, Windows 7, Windows Vista and Windows XP, Office 2013, Office 2010, Office 2007 and Office 2003. Windows Server 2008/R2, Linux, UNIX administration, Fedora, CentOS. Telephony Skills: Telephony Avaya/Nortel, PBX configuration, VOIP – Voice over IP, Extensions configuration, CO Trunking, trunks. Network Security: Port Security, Firewall, Antivirus, IPSec, Backup, Recovery, Port Scanner, Authentication, 802.1, Wireshark, SNMP, SolarWinds, Encryption, Authorization, CHAP authentication, PPP, PAP, NAT authentication, TCP, UDP, handshake.