Lifestyle

I am a customer service and office administration specialist with 8 years experience. My strengths are in: 

Client Retention	
Order Processing	
Problem Resolution 
Customer Satisfaction	
Office Administration	
Communication Skills
Customer Relations	
Relationship Management	
Sales Support

·Managed customer service emails and phone calls on a daily basis 
·Processed orders that come through the company websites, as well as Amazon Seller Marketplace
·Maintained accurate, up-to-date information on company websites
·Spearheaded the planning and organizing of company events including : Company meetings, outings, and other special events.
·Collaborated and worked directly with team to bring great products and services to our clients.
·Processed, packed, and shipped mail as needed by the supervisor
·Proactively anticipated customer needs and identified any potential issues. Create recommendations and facilitated actions for resolution.
·Helped organize and administrate office when supervisor is out of office
·Provided quality service and support in a variety of areas including, but not limited to: processing orders and updating customer information into the Multi Order Management system.
·Professionally handled incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
·Communicated frequently with clients on updates, information, and concerns

Customer Service/Admin Specialist

Find out detailed information about Tatiana Hernandez,  in Santa Ana, CA

Tatiana Hernandez: in Santa Ana, CA

Tatiana Hernandez

Randolf Productions, Inc

Randolf Productions, Inc

Santa Ana College

Vanguard University of Southern California

Vanguard University of Southern California