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Outdoor

Snow

Sports

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Owner

Seasoned and experienced at managing accounts in the media and telecommunication industries.  Excel at building relationships and provide out-of-this-world customer services.  Looking for new challenges that can further myself personally and professionally.

Specialties:
- Key account relationship management
- Client service management
- Business development
- Sales management
- Customer service focused
- Prioritizing & multitasking ability
- Decision-making ability
- Sense of urgency
- Proficient with Microsoft Windows and Office suite
- Fluent in English, Cantonese, and Mandarin

- Responsible for all facets of owning and operating a mobile accessories distribution business.
- Accountable for accounting, purchasing, marketing, selling, shipping, and customer service.

- Trained to become a California Highway Patrol Officer.

Cadet

- Acted as the single point-of-contact and manage more than 100 Boost Mobile retailers (accounts) in the in-direct channel.
- Helped propelled the company to be the #1 Sprint Prepaid Group distributor in the West region.
- Increased handsets sales volume by 30% between 2009 and 2012. 
- Increased market share by 10% between 2009 and 2012.
- Consistently ranked 9 and above in customer satisfaction (Net Promoter Score)
- Collaborate with other internal departments (accounting, finance, sales operation, customer service, shipping, I.T.) to resolve all account issues.
- Successfully met and exceeded monthly/quarterly/yearly goals and other KPIs.
- Voted Most Valuable Player and Most Humorous in the Los Angeles office.

Account Manager

- Handled, tracked, and managed import purchase orders of Halloween costumes.
- Liaison with factories and customers, both foreign and domestic.

Assistant to Director of Import

- Provided consultative service to advertising agencies to ensure highest level of ROI and customer satisfaction.
- Managed SEM campaigns’ budget and optimization.
- Developed strategic and innovative Search Engine Marketing campaigns and advertising solutions.
- Optimized advertisers' keyword lists and advertisements to maximize advertisers' ROI.
- Achieved and exceeded assigned goals which lead to account budget increases.

Account Manager - Agency Services

- Attended various venues and locations to promote brand awareness and recognition.
- Oversees logistics, sales, and promotions at these events. 
- Coordinated and manage event staffs and duties.

Event Coordinator (part-time)

- Provided full sales support to the inside sales teams by entering sales contracts and customer account data.
- Proofing content information to ensure quality and accuracy of ad copy.
- Acted as an operations liaison between the production, traffic and content teams and the client to ensure customer service and production fulfillment.
- Verified and enter customer account data and content information for sales packet submission to production as necessary.

Sales Coordinator

- Provided assistance to Account Executives and acted as liaison between advertising agencies and cable networks with their Direct Response media campaign.
- Handles more than 30 agencies and 20 various networks including NBA TV and all regional Fox Sports channels across the country.

Media Sales Assistant

Find out detailed information about Jack Ng, Owner in Azusa, CA

Jack Ng: Owner in Azusa, CA

Jack Ng

Continuum Industries

California Highway Patrol

VHA Corp

OceanBlue Fashion Inc.

Yahoo! Inc.

Air Supply Communications, Inc.

Citysearch.com

WorldLink Media

California State University-Los Angeles