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Apple Solutions Consultant (Business Manager)

UNIQUE VALUE PROPOSITION

? I build potent business operations management and sales strategies that produce results, bolstered by over a decade of leadership experience helping companies grow operational excellence, revenue and profits. 

? My success is driven by my ability to build genuine connections with people at all levels, motivating sales and operations teams to achieve consistently higher levels of success while creating relationships of trust and confidence with clients.

BRAND SUMMARY

? Engaging Business Management professional possessing a winning blend of sales, leadership, management and communications acumen. Skilled in leading teams to produce exemplary results, via hands-on involvement and cross-functional delegation. 

? Leverages a unique mix of visionary, strategic, creative, technical, sales, operations and analytical expertise, consistently exceeding performance goals by aligning staff talents and effort with organizational objectives. An influential leader who creates immediate impact, produces results and fuels profits. 

LEADERSHIP HIGHLIGHTS

? Presently leads a high performing team of 50 professionals driving business growth and sales for Apple Computer, with additional responsibility for the training of Best Buy Store employees on Apple products, vision, and culture

? One of only ten recipients across the Western Region to receive the Presidential Award of Excellence while serving as a Retail Sales Manager for Verizon Wireless

? Successfully creates a team culture with emphasis on empowerment, accountability, efficiency, and strong competency in all focus areas

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Specialties: Leadership, business strategy, sales strategy, performance management, operations management, staff development, customer service, sales forecasting, customer satisfaction, revenue growth, brand ambassador

? Fulfill a key role directing the development and performance of a high performing team of more than 50 professionals engaged in sales and business growth.

? Envision, develop, and deploy effective business strategies that captured a $1.2MM increase in sales across all categories, including iMac, iPad, iPhone, and accessories.

? Consulted with customers to define, focus, and clarify technology needs and preferences, resulting in the recommendation of a broad array of Apple products aligned with the unique needs of each individual.

? Engaged in on-site training at five Best Buy locations to communicate and ensure command of Apple product specifications, culture, and vision.

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ABOUT APPLE

Apple designs Macs, the best personal computers in the world, along with OS X, iLife, iWork and professional software. Apple leads the digital music revolution with its iPods and iTunes online store. Apple has reinvented the mobile phone with its revoluti

? Delivered consistent gains in revenue through a consultative sales approach that aligned the needs of each customer with specific selections in the dealerships inventory of automobiles.

? Developed upsell tactics that generated additional revenue opportunities.

? Achieved and maintained a comprehensive knowledge of new, used, and certified pre-owned Lexus luxury cars, empowering persuasive sales presentations showcasing the features of each model.

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ABOUT LEXUS

Established in the early 1980s and launched in 1989, the Lexus marque soon became associated with quality, luxury and superior customer satisfaction. The brand reputation grew quickly until, barely a dozen years after its founding, Lexus became America's best-selling line of luxury motor vehicles. Lexus belongs to the global Toyota family, whose members together constitute the world's third-leading automaker. We and our affiliated companies employ more than 31,000 in the United St

Service Consultant

? Directed the efforts of a team of 15 sales representatives, effectively managing sales and customer relationship strategies to secure a $1MM increase in sales.

? Implemented a renewed focus on hiring, training, and professional development to build a team of highly qualified employees, well versed in product knowledge and possessed of an unwavering commitment to excellence.

? Successfully penetrated a highly competitive market, securing YOY revenue growth; recognized with a top rank in renewal rates, accessory sales, and regional sales growth.

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ABOUT VERIZON WIRELESS

Verizon Wireless is a wholly owned subsidiary of Verizon Communications Inc. and provides provides wireless services to 123.5 million subscribers.

Retail Sales Manager

? Served as team leader, training specialist, and performance manager for a high volume store location, driving sales of wireless products and services.

? Collaborated with management to define best practices to capture gains in productivity, efficiency, and customer satisfaction.

? Immediate success, outperforming district metrics for sales and customer satisfaction; boosted average transaction values by $20 while slashing returns to a record low.

? Served as a trusted technical advisor to customers, providing systems and technical support encompassing smart phone functionality and applications.

? Recognized as a 2006 Winner's Circle member for sales and service excellence.

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ABOUT VERIZON WIRELESS

Verizon Wireless is a wholly owned subsidiary of Verizon Communications Inc. and provides provides wireless services to 123.5 million subscribers.

Retail Sales Representative

? Leveraged superior technical proficiency to provide support for desktop and laptop computers.

? Addressed issues affecting hardware operability while optimizing performance using a broad array of tools and resources.

? Achieved a consistent ranking as a top performer based on feedback from customers.

? Developed and maintained expert-level knowledge of Microsoft products, drivers, operating system configuration, virus adware and malware protection solutions.

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ABOUT BEST BUY

Best Buy Co., Inc. is the world’s largest consumer electronics retailer, offering advice, service and convenience to the consumers who visit its websites and stores more than 1.5 billion times each year. In the United States, more than 70 percent of Americans are within 15 minutes of a Best Buy store and BestBuy.com is among the largest ecommerce retailers in the United States. Additionally, the company operates businesses in Canada, China and Mexico. Altogether, Be

Geek Squad Computer Technician

Find out detailed information about Maurice Leap, Apple Solutions Consultant (Business Manager) in La Palma, CA

Maurice Leap: Apple Solutions Consultant (Business Manager) in La Palma, CA

Maurice Leap

Apple

Lexus

Verizon Wireless

Verizon Wireless

Best Buy

Corllins University