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Seasoned professional with more 3 years of experience in desktop support. Main goal is to work for  organization where excellent hardware and software skills can be fully utilized to maximize the end user satisfaction

Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals
• Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users
• Maintains passwords, data integrity and file system security for the desktop environment
• Supervise complaint ticketing system and follow timely resolution of all work orders
• Install, organize, test, maintain, check and troubleshoot end user workstations and interrelated hardware and software
• Recommend and apply solutions, including on-site repair for remote users
• Provided end-user technological support for computer and LAN related issues
• Setup, deployed, and maintained of end-user machines
• Assisted in discovery, research and resolution of technical issues.
• Monitored and responded phone and e-mail requests for technical support
• Maintained Help Desk specific applications and assisted in refining procedures


Desktop Support Specialist

Find out detailed information about Jagmeet Singh,  in Brampton, ON

Jagmeet Singh: in Brampton, ON

Jagmeet Singh

EBSavvy Infotech – Noida, India

Punjab Technical University