Jackie Wen


• Certificates in Cisco CCNA and Microsoft Certified Systems Administrator MCSA. • 4 years of extensive experience of administrating, installing, supporting and maintaining WAN/LAN network systems, Cisco/Avaya VoIP systems. • 3 years of Telecommunication wireless broadband system assembly and testing experience. • Well versed in network cabling, mid to large-size network communication systems installation, systems configuration and connectivity troubleshooting. • Expertise in server hardware, server virtualization in VMware and Hyper-V environment. • Working knowledge of and experience with DHCP, DNS, VPN, ADDS, Cluster and VOIP. • Strong knowledge of and experience with Windows XP/7/8, MS office 2010, Server 2008/2012, Exchange 2010 and SCCM 2007/2012, SpiceWorks IT management tool. • Familiar with Juniper, Cisco and Check Point firewalls monitoring and configuration. • Basic knowledge of and experience with Sun/Linux/Unix system platform and Oracle ERP platform. • Bachelor of Environmental Engineering and Science Technology