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Communication Technician Team Leader

•	Certificates in Cisco CCNA and Microsoft Certified Systems Administrator MCSA.
•	4 years of extensive experience of administrating, installing, supporting and maintaining WAN/LAN network systems, Cisco/Avaya VoIP systems.
•	3 years of Telecommunication wireless broadband system assembly and testing experience.
•	Well versed in network cabling, mid to large-size network communication systems installation, systems configuration and connectivity troubleshooting.
•	Expertise in server hardware, server virtualization in VMware and Hyper-V environment.
•	Working knowledge of and experience with DHCP, DNS, VPN, ADDS, Cluster and VOIP.
•	Strong knowledge of and experience with Windows XP/7/8, MS office 2010, Server 2008/2012, Exchange 2010  and SCCM 2007/2012, SpiceWorks IT management tool.  
•	Familiar with Juniper, Cisco and Check Point firewalls monitoring and configuration.
•	Basic knowledge of and experience with Sun/Linux/Unix system platform and Oracle ERP platform.
•	Bachelor of Environmental Engineering and Science Technology

•	Assisted to review and prepare tender documents for government, enterprise, bank and school new / upgrade existing communication network systems.
•	Successfully completed some kinds of mid to large size new communication network systems (included highest quality data center systems) and Fiber Optic network systems in downtown Toronto area.
•	Selected project accomplishments:
1# OLG Office (4120 Yonge St)   2# Metrolinx office (20 Bay St)     3# Cisco office (181 Bay St)     
4# Shaw Media (121 Bloor St E) 5# MacLAREN McCANN (10 Bay St) 6# Hydro one (483 Bay)

•	Maintained several clients’ network systems, responded to all client requests for technical support by phone, email and on-site.
•	Provided support and planning for critical requirements including: network administration, computer/server troubleshooting, software/hardware installation and configuration, VoIP and analog phone systems setup. 
•	Managed application patches and updates, data backup, security changes and network co

•	Assisted to conduct systems testing on electronic equipment to ensure compliance with specifications and engineering standards.
•	Performed assembly, complex and repetitive wiring and cable operations to produce complete sub-assemblies and final assembly of 2G/3G FlexMAX and WiMAX Broadband Wireless BaseStations.
•	Base on the Unix/Linux platform, set up the system staging testing work and execute manual and automated testing follow by the staging test process 
•	Utilized software applications to monitor and troubleshoot telecom devices from remote locations.
•	Created the detailed analysis reports of the systems staging testing work for the Integrated Department.
•	Responsible to pack and ship all of the tested parts and systems for internal transfer and sales shipments.
•	Provided parts inventory reports and monthly circle count for the Material Department.
•	Installed, maintained and repaired Ethernet, fiber optic networks and telecom circuitry
•	Provided support for engineering t

System Testing Assistant

Find out detailed information about Jackie Wen, Communication Technician Team Leader in Vaughan, ON

Jackie Wen: Communication Technician Team Leader in Vaughan, ON

Jackie Wen

Campbell and Kennedy Ltd

SOMA Networks

Certcana Systems Institute

Donghua University