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Account Representative

Oversee three apparel and one footwear account. Responsible for processing ocean/air import entries while ensuring U.S. Customs compliance and OGA regulations are accurately met. Effectively communicate and collaborate with U.S. Customs, forwarders, overseas agents, CFS/terminals, airlines, and truckers to expedite cargo release and delivery while providing quality customer experience. Audit entries prior to arrival for correct classification and valuation. Screen shipments for ISF, customs, and OGA holds through AMS and provide updates. Prepare accurate invoices, billing, and maintain customer records.

-Oversee three apparel and one footwear account. Responsible for processing ocean/air import entries while ensuring U.S.Customs compliance and OGA regulations are accurately met. Establish and maintain long-term customer relationships through exceptional service. Effectively communicate and collaborate with U.S. Customs, forwarders, overseas agents, CFS/terminals, airlines, and truckers to expedite cargo release and delivery while providing quality customer experience. Audit entries prior to arrival for correct classification and valuation. Screen shipments for ISF, customs, and OGA holds through AMS and provide updates. Prepare accurate invoices, billing, and maintain customer records. Offer company services to new and existing customers.

-Prepare documents and input arrival information for entry writers. Run internal audit reports and process Post Entry Amendments and Protest on behalf of customers. Monitor T&E shipments, container availability, arrange delivery orders, and obtain delivery confirmation. Follow up with terminals for x-ray exams, demurrage, and freight charges. Scan all documents for customs records retention. Oversee office supply inventory, equipment, and building maintenance while coordinating with local vendors and procurement. Implemented an environmentally friendly project to replace outdated equipment in efforts to decrease cost by going paperless and increase productivity with updated software.

Find out detailed information about Jose Alvarez, Account Representative in Lennox, CA

Jose Alvarez: Account Representative in Lennox, CA

Jose Alvarez

OHL International

California State University Northridge