Front Office Manager

• Monitored the delivery and measurement of guest service consistent with the service standards and brand attributes.
• Ensure that guest data and management reporting is processed efficiently and accurately while maintaining proper security standards
• Ensure that all accounting transaction and cash handling procedures are in compliance
• Making sure guests have a good first and last impression of the hotel
• Provide ideas and suggestions for new products, services, technology and processes to ensure the Hotel’s competitive position and anticipation of changing customer needs within dynamic hospitality environment.
• Training staff and monitoring their performance. Provide coaching and development.
• Maintain personal knowledge by completing in-house training, attending courses and completing   workbooks
 • Pro-actively identifying potential guest issues
• Created work environment that promoted teamwork, recognition, mutual respect and employee satisfaction.
• Performed quality control audits and ensured hotel credit policies were enforced.
• Performed all front office duties when necessary.
• Handling Sales Contacts and A/R accounts Direct Billing

• Responsible for day-to-day operations including supervision, scheduling of employees and training, placing weekly food orders and food cost control.
• Ordered food and supplies, maintained inventory controls, and supervised kitchen operations.
• Check for safety and sanitation issues.
• Manage all activities within the kitchen

Kitchen Manager

Responsible for all front desk operations.
Conduct daily audit and Hotel ledger transactions.
Prepare and balance all credit card transactions.
Input and Balance Daily Revenue System.
Coordinate with managers on hotel related issues.

Night Auditor, Guest Service Representative

Find out detailed information about Stephanie Tuble, Front Office Manager in tustin, CA

Stephanie Tuble: Front Office Manager in tustin, CA

Stephanie Tuble

Candlewood Suites® Hotels

Staybridge Suites® Hotels

Candlewood Suites

Center for Culinary Arts