Skate

Reviewed and analyzed branch income statements, prepared budgets in hundreds of thousands, and reports measuring branch overall performance in receivables. Acted as liaison to foreclosure, deed in lieu, and legal departments in pursuing further action.
•	Prevented and minimized company’s losses, by negotiating with delinquent residential mortgage customers, 300+ accounts and thousands of dollars, and third parties on repayment or settled accounts.
•	Communicated with Executive Management thru submitting recommendations for loss mitigation programs and options for customers; bringing solutions to accounts.

Senior Customer Account Specialist

Participated in Management Trainee program by learning how to operate branch, prepared daily reports for upper management, calculated year-to-date figures, interfaced effectively with customers, purchased retail contracts, and trained employees. Daily tasks included: opening  branch office, cash counts, customer payments and closing branch office.
•	Coached and mentored employees on daily basis in developing many tools, such as great customer service in bringing about efficiency and speed of service with customer in office.
•	Sold personal, business, auto and home loans to customers with up-sells of loan amounts, credit insurances, life insurance and home security plans.
•	Achieved Order of Merit Level Two for 2 consecutive years selling over $35K in premiums, out of three levels in company's life insurance annual contest.
•	Chosen to act as branch manager when necessary; gathering, calculating and interpreting total volume and total gain figures from daily report and presenting findin

Assistant Manager

Effectively sold and marketed Con-Way transportation services; negotiated rate quotes and pricing agreements with existing and prospective customers in highly competitive marketplace.	
•	Developed sales territory, consisting of 1400+ accounts, while exceeding projected goals with use of inside and outside sales.
•	Demonstrated ability of multitasking by being results driven daily when handling customer service issues, tracking shipments, and collecting on past due invoices by phone.
•	Completed weekly and monthly sales reports; documenting, analyzing, and outlining sales performance.
•	Participated in college career fairs, by recruiting and interviewing candidates to expand the team.
•	Assisted in training new hires’ through mentorship program.
•	Completed several seminars examining “need” based selling techniques and effective ways of communication.

Business Development Manager

Find out detailed information about Kevin Stock,  in Trabuco Canyon, CA

Kevin Stock: in Trabuco Canyon, CA

Kevin Stock

Springleaf Financial Services (formerly American General)

American General Financial Services

Con-Way Western Express

California State University at Long Beach