Bike

Lifestyle

Skate

Snow

Surf

Fashion

Social media

Fitness

Sports

Social networking

Metal

Learning new things

Trends

Music (rock

Videogames

Hard rock

Pop etc)

Customer Service Specialist

To obtain the excellence profession, development and growth in my career, and to be associated with a successful company to seek a challenging position to expand my skills and quality of my profession to the fullest of my ability.

? Exceptional communication, attention to detail and organizational skills
? Ability to comprehend and apply a broad knowledge of credit card policies, procedures and systems
? Admirable ability to independently apply strong analytical, problem­solving and decision­making skills
? Extensive customer service relations experience, and solution focused
? Proven sales ability –top sales associate for June, July, November and December of 2011
? Extremely motivated and results oriented
? General Human Resources work (recruiting, training and development, benefits and compensation.)
? Proficient with Reporting using Microsoft Word, Excel, Powerpoint and Outlook

? Process credit line increase requests, change of address, card orders and statement reprints
? Authorize point of sale register referrals and catalog sale transactions
? Answer Visa and Retail customer telephone calls concerning basic customer billing statements
? Meet or exceed service, accuracy and productivity expectations
? Work independently while supporting a team environment
? Maintain a high level of discretion and confidentiality

• Assist the Men’s Suits Manager in developing and executing a business plan regarding achieving department volume and productivity goals established by the corporate office.
• Partner with buyers and regional managers to ensure just in time inventory levels.
• Manage sales associates to deliver outstanding customer service by teaching, coaching and leading by example
• Utilize Microsoft Office Suite: Excel, Word and PowerPoint for daily, monthly and yearly reporting

Assistant manager

• Create and maintain on-going relationships with customers
• Communicate effectively and coach team members to meet personal, department and store sales goals
• Promote all merchandise through product knowledge
• Created a positive environment for employees by showcasing an optimistic attitude throughout the day
• Assisted team members maintain the up keep of store through organization of product displays
• Aided customers in locating desired merchandise and sharing product knowledge
• Helped management uphold a clean and safe shopping environment
• Protected company assets on a daily basis
• Prevented employee and customer theft

Sales associate

Find out detailed information about Thomas Telles, Customer Service Specialist in Brea, CA

Thomas Telles: Customer Service Specialist in Brea, CA

Thomas Telles: Customer Service Specialist in Brea, CA

Thomas Telles

Nordstrom

Nordstrom

Nordstrom

Nordstrom

Fullerton College

Fullerton College

University of Phoenix-Southern California Campus

University of Phoenix-Southern California Campus