Bachelor of Business Administration (BBA)

Lifestyle

Outdoor

Skate

Snow

Cooking

Golfing

Skiing

Reading

Marketing

Football

Working out

Live music

Digital marketing

Social media marketing

Playing guitar

International marketing

Business-to-business

Great coffee

& painting

Aggressive and success oriented professional with excellent interpersonal, written and oral communication skills with an attention to detail. Accepts supervision well, am able to supervise others and works well as a team member.

•	Managed 15- 25 employees ensuring guest services exceeded organizational standards for every guest irrespective of the rush
•	Assessed team accomplishments, needs, motivated personnel and developed a solid organizational structure
•	Worked closely with middle management to accomplish operational initiatives
•	Responsible for resolution and follow up regarding elevated guest relations’ incidents 
•	Continuously reviewing and managing team performance


Front Office Supervisor

•	Processed guest registration, transactions and informed guests of upgraded services and rooms
•	Lead all Grand Hosts for two consecutive months in upgrade sales 
•	Cultivated new and existing guest relationships


Grand Host

•	Found merchandise incorrectly ticketed to correct tickets, update inventory and report theft if applicable.
•	Analyzed daily and weekly sales reports to set up store layout and prioritize daily tasks
•	Responsible for working in all of the stores various departments


At the end of the eight weeks of employment Camp Pontiac's, senior staff & counselors awarded me with  'Upper Boy's Side Counselor of the Summer'.

Rover

•	Recruited, interviewed, hired and trained seasonal employees in attempts to develop a consistent front office culture
•	Responsible for coordinating 10-20 employees across various hotel outlets. 
•	Analyzed operational inefficiencies to streamline and enhance guest services


Front Desk Supervisor

Find out detailed information about William Helstad,  in Seattle, WA

William Helstad: in Seattle, WA

William Helstad

Renaissance Hotels

Grand Hyatt

Nordstrom Rack - Cherry Creek

Mammoth Mountain Ski Area

University of Washington

University of Wisconsin-Milwaukee