Joshua Smith

Joshua Smith

Account Management | Education | Instruction | Customer Relations | Adventure| Community and International Development

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Summary

Seasoned international traveler/citizen highly motivated to continue successful track-record in travel, tourism, ski/outdoor rec industry, community development, and education. ¦ Knowledgeable and passionate about Community Development, International Development, Sustainable Development, Ecological Economics, and food systems. ¦ Extensive experience working with children, teens, and young adults in education, instruction, experiential education, and outdoor adventure sports. ¦ Customer service enthusiast - Able to quickly build rapport and relationships with customers, guests, and partners. • Recognized and rewarded after ongoing correspondence, persuaded an extremely high-end client's travel agency to switch bookings from the most prestigious accommodation's suite in town to a brand new boutique hotel's suite. ¦ Highly personable, meticulous, organized, efficient, driven, enthusiastic, fun. Successful team player in large and small groups, well-liked by peers. • Extremely tech and PC savvy, proficient in Microsoft Word, Outlook, Excel, PowerPoint • Google Apps, Google+, Tumblr, Facebook, Instragram, Twitter, Vine • Strong desire to learn GDS software such as Amadeus, Sabre, Travelport • Strong desire to learn CRM suites such as Salesforce, Oracle, SAP, Sage • Interest in digital marketing analytics and optimization (email, social media, ad campaigns) • CRM experience (English and Japanese T.A.P.) • Tour booking software RESMARK experience • Extensive travel experience (most of the states, Cambodia, Canada, China, Denmark, England, Egypt, France, Germany, Greece, Hong Kong, Israel, Italy, Japan, Laos, South Africa, South Korea, Spain, St. Lucia, Sweden, Switzerland, Thailand, UAE, Vietnam) Feel free to contact me: Joshua Smith •Denver, CO • 80204• •CELL (516) 697-O566 • E-MAIL Joshed24 {at} gmail.com•

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