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Strategic  contributor  and  highly  motivated  District/Operations  Manager  with  an  extensive  amount  of  experience  in  strengthening  business objectives  and  driving  increased  financial  profits.  Results-oriented  professional  with  a  history  of  improving  processes  and  elevating  output. Recognized  for  developing  and  implementing  projects  and  programs  within  time  and  business  constraints  in  stride  with  enterprise  direction and  mission.  Excel  in  challenging  and  deadline-driven  environments.

•Routinely  demonstrated  7-Eleven's  "Leadership  Principles"  and  operating practices  to  establish  a  culture  of  exceptional  brand  representation  through operational  excellence. 
•Supported  Franchisees  with  cross  functional  initiatives  that  drove  strong performance,  financial  gains  and  improved  overall  store  operations. •Evaluated  and  consulted  on  category  management  and  merchandising  practices that  transcended  to  a  high-level  customer  experience  and  generated  bottom  line growth. 
•Ensured  that  Franchisees  developed  and  executed  our  competitive  pricing strategy  that  maximized  profitability  and  market  share. 
•Influenced  and  collaborated  with  Franchisees  on  building  by-store  plans  and strategized  on  achievable  goals. •Analyzed  financial  reports  to  identify  the  root  cause  of  unfavorable  results  and advised  the  Franchisees  with  firm  solutions. 
•Held  Franchisees  accountable  for  contractual  compliance  to  protect  the  7-Eleven brand.

District Manager/Field Consultant

Maintained multiple territories and counties to increase business revenue. Created, generated and facilitated consumer to business leads by establishing one on one contact. Followed up and submitted proposals for business growth. Represented Sharp Electronics and marketed their full line of Digital Products. Responsible for cold-calls, warm calls and hot sheet activity. 



Senior Imaging Analyst

Report directly to the President/CEO. Manage all daily operations including the Customer Service Department, Purchasing Department, Accounts Payable/Receivable Departments and administrative personnel. Accountable for hiring, training, counseling, evaluating performances, recommending pay adjustments and directing workflow activities for all team members. Created and implemented new employee job descriptions while reviewing and maintaining employee work schedules and performance. Facilitated cross-training throughout all departments to improve productivity and individual abilities; this included office protocol and operational procedures. Constructed a Virtual Calendar for routine deliveries to increase the workflow efficiency for both CSRs and buyers and to reduce labor costs. Developed and executed the company’s newest Employee Resource Guide which enhanced better infrastructure throughout the company.



Operations Manager

Introduced innovations that corrected inventory levels as much as 37% and boosted product-fill rates to record highs of 95% and increased inventory turns by 75%
Experienced as a Corporate Buyer with an accomplished track record of negotiating and managing large State, National and Governmental Contract Accounts
Maintained field and operational efficiency which allowed cross-training at a multi-functional level 
  


Director of Service and Operations

Find out detailed information about Cynthia Marquez,  in Camarillo, CA

Cynthia Marquez: in Camarillo, CA

Cynthia Marquez

7-Eleven, Inc

Advanced Office Automation

Mid Valley Packing and Supply

Select Business Systems

Fresno City College