Bike

Lifestyle

Outdoor

Habitat for humanity

Stuff the truck food drive

Volunteer at the dallas homeless shelter and volunteer dog rescue in dallas and plano tx.

Homecomings leadership development training 2006

MANAGING DIRECTOR, Sales and Customer Relations

Exemplary record of providing leadership for domestic organizations by initiating and implementing full sales and operating functions while managing departmental directives and exceeding expressed goals based on quality and number of units moved on a monthly, quarterly and annual basis.  Successfully negotiated contracts during multiple changes in Federal Law focused on standards and origination.  Recognized for fostering long term relationships, open lines of communication, making effective decisions under favorable and unfavorable conditions; quickly revising approaches to achieve goals within aggressive time frames.

Key Strengths: • High Volume Production • Contract Negations • Business to Consumer Sales • Production Forecasting • Profit & Loss Management • Customer & Client Relations •	Talent Management • Organizational Management • Conflict Resolution • Quality Assurance • Change Management • Talent & Development Training •	Vendor Management • Contract Management

•	Advertise, solicit and sell turnkey remodeling, maintenance and construction services.
•	Work directly with customers to manage expectations and ensure 100% satisfaction rating.
•	Manage day to day activities of all employees in office and on project sites.
•	Partner with subcontractors to complete projects on time and within budget.
•	Provide solutions based project management

Sales Manager

•	Worked with team in a highly demanding and fast paced environment. 
•	Met and exceeded sales goals and KPI’s for assets moved monthly, quarterly and annually.
•	Led and assisted with projects to help promote and ensure success of FNMA products.
•	Maintained integrity and work ethic whether I was working with clients or working with Senior Management at Bank.
•	Built and maintained relationships with senior management, title companies, vendors and appraisers to ensure highest return on banks initial investment.?
•	Forecasted market conditions combined with supply and demand to assist in determining the best interest of customers and the bank.
•	Mitigate loss severity by negotiating products and programs to insure maximum trade profit for MBS sold on the secondary market. 
•	Vetted new securities portfolios to be purchased with a worth of over $300 million to ensure maximum profit and minimize loss via program management.
•	Consulted using multiple contracts options to create the most 

SENIOR ACCOUNT MANAGER

•	Worked with team in a highly demanding and fast paced environment. 
•	Met and exceeded sales goals and KPI’s for assets moved monthly, quarterly and annually.
•	Led and assisted with projects to help promote and ensure success of FNMA products.
•	Maintained integrity and work ethic whether I was working with clients or working with Senior Management at Bank.
•	Built and maintained relationships with senior management, title companies, vendors and appraisers to ensure highest return on banks initial investment.?
•	Forecasted market conditions combined with supply and demand to assist in determining the best interest of customers and the bank.
•	Mitigate loss severity by negotiating products and programs to insure maximum trade profit for MBS sold on the secondary market. 
•	Vetted new securities portfolios to be purchased with a worth of over $300 million to ensure maximum profit and minimize loss via program management.
•	Consulted using multiple contracts options to create the most advantageous program for the client and also yielded the highest profit for the company. 
•	Negotiated legal contracts within Federal Law requirements and maintained the lowest default rate. 
•	Consulted and negotiated contracts and commissions for third party participants based on probability of payment of client they represented.?

•	Manage the successful production and day to day activities of a loss mitigation team concerning residential properties.
•	Trained and developed employees on processes and procedures, industry and ethical standards. 
•	Evaluated property repairs, maintained properties and made strategic decisions in an effort to ensure maximum return if sold on secondary market. 
•	Monitored team productivity, while ensuring team was up to date on all laws, regulations and compliances.
•	Integrated position requirements, performance standards, goals, objectives and evaluation criteria. 
•	Enhanced and implemented personnel policies, operating procedures, and streamlined efficiency.
•	Tasked with creating a profit on a $1 billion Security asset to be sold on the Secondary Market. 
•	Assisted Executive Management on how to improve process and become more efficient.

MANAGER, Special Servicing

•	Partnered with HAMP and Federal Government to provide modification solutions to customers.
•	Negotiated Deed in lieu and short sales with homebuyers who were defaulting.
•	Promoted based on leadership capabilities and performance to Manager, Special Servicing, Scratch and Dent Portfolio.

SENIOR ASSET MANAGER

•	Hired on as a part of redeployment effort based on industry expertise and performance.
•	Assisted and supported customers while selling and cross selling mortgages for individual’s home buyers, investors and refinances.
•	Awarded “Top Producer” in division out of 60 employees.
•	Exceed all KPI’s resulting in top performer and top ten ranking month over month.
•	Member of the “Million Dollar Club” based on closings, averaging over $3 million in production each month.
•	Inducted into the “$5 Million Club” based on revenue generation and exceeding all KPI’s.

SENIOR ORIGINATION MANAGER

•	Hired on to develop, implement and execute a new sales plan supporting a newly acquired merger and acquisition of a division of Ameriquest.
•	Updated Policy & Procedure guidelines and expectations, trained managers and employees on how to implement these practices to ensure maximum productivity in order to create higher company profits. 
•	Increased customer satisfaction for corporation that managed assets in excess of $18 billion.?
•	Met with and presented to Citi Executives to lay out plans to capitalize on strategic sales initiatives.
•	Designed and developed advertising campaign to solicit existing customer base.
•	Once the acquisition was fully implemented and completed, the department was absorbed into CitiFinancial in which the top performers were redeployed.

LOAN ORIGINATION ASSET MANAGER

•	Represented Countrywide/KB Homes joint venture in NV and established branch as the most profitable in the nation averaging $60 million in new business per month in 2007. 
•	Promote products created and sold by both Bank of America and KB Homes to targeted homebuyers.
•	Acted as a consultant to help integrate a high visibility joint venture for a National Company of Production Asset Managers and Real Estate Agents. 
•	Maintained growth and grew success exceeding expectations and KPI’s. 
•	Negotiated Government loans and programs offered and trained sales team on negotiating contracts created to insure federally regulated compliance.?

PURCHASE AND REFINANCE ASSET MANAGER

•	Hired on to roll out the internet purchase division.
•	Facilitated and implemented the new division of Countrywide, which resulted in becoming the second largest department in the Plano facility.
•	Strategic targeted customers and sold mortgages for individuals home buyers, investors and refinances.
•	Generated leads and cross sold credit cards, CD’s, checking accounts and savings accounts.
•	Promoted and relocated to Las Vegas for Purchase and Refinance Asset Manager.

INTERNET PURCHASE MANAGER

INTERNET PURCHASE

Find out detailed information about Chad Kline, MANAGING DIRECTOR, Sales and Customer Relations in Dallas, TX

Chad Kline: MANAGING DIRECTOR, Sales and Customer Relations in Dallas, TX

Chad Kline

323 Services

323 Services

323 Services

REDC

REDC

REDC

Saxon Mortgage

Saxon Mortgage

Saxon Mortgage

Saxon Mortgage

Citi

Saxon Mortgage

Citi

Citi

Citi

Saxon Mortgage

Citi

Citi

Countrywide/KB Home

Countrywide/KB Home

Countrywide/KB Home

Countrywide Home Loan

Countrywide Home Loan

Countrywide Home Loan

University of North Texas