Bachelor of Business Administration (B.B.A.)

Bike

Lifestyle

Moto & Powersports

Outdoor

Skate

Snow

Surf

Wake

General Manager (Multiple Locations)

I am a graduate of the Howard University School of Business, with a BBA in Marketing. I am well versed in the fields of marketing, public relations, human resources, management, asset protection and general business. I have over 7 years of management experience and have led teams of as little as 3 and as many as 300 people. I am an excellent leader with the ability to inspire and command results.

•	Managed the overall operations of 4 different retail locations

•	Managed, trained, developed terminated and promoted staff, supervisors, assistant managers and general managers.

•	Responsible for overseeing the logistics process for several locations

•	Responsible for business development through various marketing, advertising and public relations campaigns.

•	Responsible for managing the payroll of more than 40 employees

•	Mitigated loss and shrink through inventory maintenance and various asset protection tactics.

•	Provided exemplary customer service experiences and oversaw a culture/brand of outstanding customer relations throughout the entire company.

•	Oversaw relations with various aspects of the distribution channel.

•	Maintained mutually beneficial connections with community leaders and organizations to maintain and increase the company’s exposure within various communities

•	Investigated and prosecuted internal theft affairs

•	Managed and coordinated the external security department for a $90 million dollar a year retail operation

•	Managed a staff of over 300 retail, logistics, security and customer service employees

•	Managed the day-to-day operations of a retail business generating, on average, $250,000 in revenue a day.
•	Mitigated asset loss and depreciation

•	Planned and executed numerous special event operations, resulting in increased sales and product awareness.

•	Handled a variety of customer service issues, resulting in better brand awareness and a more lucrative positioning of the brand in the mind of consumers.

Executive Team Leader

•	Managed a Security and Greeter staff totaling 30 people.

•	Managed the Food & Beverage Operations of the P.O.V. Lounge

•	Escorted VIP guests and guests requiring specific security needs.

•	Performed a variety of traditional lodging security tasks including property patrols, lost & found, investigations, etc.  
 
•	Hosted, processed, and escorted upwards of one thousand guests an evening.

•	Utilized and mastered OpenTable.com restaurant organization programs

•	Served as an escort and concierge to numerous VIP clients including athletes, politicians, business professionals and entertainers

•	Serviced, on average, 100+ significant guest concerns an evening.

Risk Manager

•	Utilized automated systems to maintain such records as timekeeping, travel and personnel information

•	Multitasked to handle multiple projects occurring in the same timeframe

•	Studied general policies for government travel, personnel, correspondence, time and attendance procedures

•	Served as administrative assistant to an entire department of PBGC

•	Developed digital and physical presentations for various project teams

•	Extensively worked with Microsoft Office Suite (Word, Access Excel, Outlook, PowerPoint)

•	Solved complex office administration issues


•	Developed strategies for more efficient communication and implementation of office objectives

Audit-Clerk

Find out detailed information about Brandon Smith, General Manager (Multiple Locations) in Los Angeles, CA

Brandon Smith: General Manager (Multiple Locations) in Los Angeles, CA

Brandon Smith

Centinela Feed & Pet Supplies

Target

W Hotels

Pension Benefit Guarantee Corporation

Howard University

Los Angeles Center for Enriched Studies