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Regional Human Resource Business Partner 

Human Resource Manager with over 15 years experience with big box retailers.
Specialties: Performance Management, Energizing team to action through vision, direction and leadership, Managing change and maintaining motivation and focus on execution.

Responsible for managing Human Resource programs within the company that include guidance, problem solving and providing information to District Managers, Store Managers and store personnel for the Southern California, Oregon, Idaho and Utah markets. Management in areas of employee relations that consists of performance management issues, corrective actions and performance appraisals. Provide support for store operations in recruiting, staffing, succession planning, compliance and worker’s compensation.

Regional Human Resources Manager

•Multi-unit manager for the Montana/Idaho market, which included store visits, training, and performance management, recruiting and market surveys.
•As Market Trainer facilitated all GM training for external hires and conducted leadership module training such as Conflict Management, Excelling at Execution, Empowered Leadership, etc.
•As the Hi-Potential Assessment Coordinator, administer all high potential candidate development including Leadership Architect, mentorship, individual development plan review and mock interview sessions.
•As the Service to Selling Captain for the district leading discussions on selling behaviors, driving in store services and developing new business on conference calls, market meetings and regional meetings.
•Led Guerilla Marketing campaign to increase customer traffic into Southern California stores that included home tours, community events and local charity work to increase brand awareness.
•Achieving metrics of sales, contribution, payroll and shrink.

General Manager

-Working as a change agent to improve and streamline department processes
- Providing coaching on the management of performance issues
- Coaching team on achieving results through people
- Recruiting and training for South Orange County stores
- College campus recruiter for interns and managers in training program
- Operational support and trainer for store

Assistant Store Manager- Personnel and Operations

-Managed sales goals, shortage reduction, and expense control
-Developed talented leaders with upward mobility
-Maintained customer service standards by creating a positive experience for both customers and associates
-District assessment auditor assigned to improve training and development throughout stores. 
-Identified staffing issues and aggressively developed an action plan that included sandwich boards, hiring banners, newspaper advertisements, and on the spot interviews.
-Resource to stores for implementing succession planning, individual development plans, and hiring quality individuals.

Executive Team Leader

Find out detailed information about Joyce Walker, Regional Human Resource Business Partner  in Costa Mesa, CA

Joyce Walker: Regional Human Resource Business Partner in Costa Mesa, CA

Joyce Walker

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Cost Plus World Market

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Riverside Community College