Bachelor of Business Administration (B.B.A.)

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Customer Service Concierge

I am an enthusiastic and hard-working individual with an ambition to work as an office assistant as I grow in my skills.  I have developed excellent customer service skills as an assistant manager in both the retail and restaurant industry.  I have experience in building, motiviating, and leading teams to meet and exceed customer expectations.  I am very organized worker and am able to assess and prioritize work load accordingly and manage my time well.  I have a friendly personality with an intuitive understanding of people, which makes me a great team player.  I also bring a positive attitude, great communication skills, and passion to my work.

-Active communications and alignment with clients and engineers/technicians
-Report progress to team
-Identify sales opportunities with clients
-Create service orders and implement account strategy
-Recognize client business problems and influence resources to address opportunities

-Performed general receptionist duties on multi-line phone system and call screening
-Greeted guests and vendors
-Processed incoming and outgoing mail 
-Maintained and replenished inventory of office supplies and kitchen supplies
-Cleaned and organized all common areas
-Ordered equipment repairs and services
-Provided direct administrative support  to executives
-Composed documents in both word and excel
-Organized and maintained files
-Assisted director of sales by preparing and analyzing sales leads
-Coordinated and maintained office and conference room calendar

Office and Facilities Coordinator

-Supervised all areas of restaurant including FOH and BOH
-Conducted interviews and assisted on all aspects of the hiring process
-Adhered to company standards and service levels to increase sales and minimize costs
-Enforced sanitary practices for food handling and general cleanliness
-Ensured a consistently high quality of food preparation and service
-Maintained professional restaurant image, including cleanliness, employee attire, and 
appearance standards
-Ensured positive customer experience in all areas
-Responded to customer complaints and decided matters important to customer experience

Assistant Manager

-Drove and met sales goals through effective training of employees to meet customer 
service standards
-Managed employees to set, prioritize, and assign work flow
-Identified and recruited quality candidates for new store employment
-Managed and trained all associates on new and current visual standards as directed in
 Abercrombie guidelines
-Conducted weekly group interviews and assisted on all aspects of the hiring process
-Developed weekly schedules for all staff members
-Promoted a fun and engaging work environment and set an example of enthusiasm, 
integrity, commitment and passion for the brand

Assistant Store Manager

-Greeted customers
-Educated customers on clinical procedures and policies
-Scheduled and rescheduled appointments as necessary
-Took telephone calls to provide information and answer queries
-Cleaned and maintained the office area
-Light filing and data entry
-Assisted vet with clinical procedures when required

Receptionist

-Carried out various secretarial and organizational duties for secretary and department chair
-Used computer software including MS Office to create spreadsheets, compose messages, and handle databases
-Distributed incoming regular and electronic mail for entire faculty
-Coordinated flow of information internally and with other departments at CSULB
-Scheduled and verified appointments and meetings
-Served as front desk for department inquiries

Design Department Administrative Assistant

Find out detailed information about Elizabeth Blanchette, Customer Service Concierge in Irvine, CA

Elizabeth Blanchette: Customer Service Concierge in Irvine, CA

Elizabeth Blanchette

TechRoom, Inc.

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Abercrombie & Fitch

Walker Street Dog and Cat Hospital

California State University, Long Beach

California State University-Long Beach - College of Business Administration