Lifestyle

I have worked in customer service, retail and sales for more than eight years, developing a reputation for problem-solving and superior customer relations skills. I would like to combine my customer service experience and my sailing skills to work for your company. 
 
                In my previous positions as a cash vault teller I have processed big customer’s deposits, and working under deadlines. In my retail experience I've performed returns, greeted customers, recovered the sales floor, assist the manger in window displays, cashier and also over the phone customer service. In addition to my extensive retail experience, I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people, including customers and store staff. With my position with Time Warner I perform many of the same tasks of my other work experience. As well as sell products to new and current customers. Take money, check and credit card payments. I took many computer classes in school which educated me in Microsoft office all aspects. In addition, most of my work experience has to do with me interacting with customers, Problem solving, and meeting deadlines. 
 
                After reviewing my resume I hope I meet the qualifications to be considered for an interview. I will like to discuss my experience and my currently skills I have enquired in my current employment as a Customer Service Call Center Representative III , and how I can benefit your company. My resume is enclosed.  Thank you for your time.  
 
Sincerely,  
Ashley Mosley

Recognize and diffuse escalated member situations

·       Provide effective and timely resolution of a range of member inquiries, placing appropriate levels of urgency on each contact

·       Build customer satisfaction and loyalty

·       Work in high volume work environment

·       Assist employees with system issues

·       Educate new hires on Emergency Road Side assistant system

·       Answer help desk calls form employees seeking policy exceptions or questions about policies

·       Answer elevated calls from member who request supervisor  assistants

·       multiple tasks simultaneously while on the phone with customer

Find out detailed information about Ashley Mosley, AAA in compton, CA

Ashley Mosley: AAA in compton, CA

Ashley Mosley

Emergency Call Center Representative III

El Camino College