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Sales and Customer Service Reprentative

Earned a Bachelors of Science in Health Science from La Sierra University in December 2011. Professional barista and manager in customer service. 
I have a passion for people with excellent verbal and written communication skills, a professional and positive attitude, self-motivated with persistence and accuracy in all tasks. I am able to learn and be trained, confident in multitasking, and able to work independently and within a team environment.

Handle customer inquiries, complaints and billing questions via e-mail and phone, develop productive relationships with vendors and customers, facilitate order packaging and shipping, maintain product inventory, officially commended for speed, accuracy and dependability, assist with planning and execution of trade shows and support the company wholeheartedly.  

Responsible for team of 6-8 employees, key holder, opening and closing store, cash management, scheduling, and communicating effectively with employees. Knowledge and usage of Stumptown Coffee, lead training in free pour latte art and ensured beverages consistency. Confident leading team during peak business hours with over 300 transactions within 3-4 hours. Lead by example providing five star customer service to each guest with a smile and positive attitude. 


FOH Supervisor

Skilled in preparing exceptional beverages with in-house roasted craft coffee using La Marzocco manual espresso machines and excellent at free-pour latte art.  Ability to work well under pressure and handle customer complaints, helped develop a full breakfast and lunch menu that increased sales by 40%, responsible for opening and closing store, lead 6-10 employees and spearheaded training to ensure consistency. Communicate daily with owners, maintain supplies, tools, and equipment in order to ensure compliance with safety regulations, maintain cash resources, create a positive experience for every customer


Supervisor and Barista

Demonstrate excellence in service, handle multiple tasks simultaneously, maintain cash resources, spark revenue through sales techniques, received awards for top quarterly sales, uphold standards of cleanliness, knowledge of POS, able to communicate effectively, and developed customer relations with a friendly attitude


Barista

Find out detailed information about Whitney Lang, Sales and Customer Service Reprentative in San DIego, CA

Whitney Lang: Sales and Customer Service Reprentative in San DIego, CA

Whitney Lang

War Baits Corporation

Donut Bar

Cafe Ipe

Starbucks Coffee Co.

La Sierra University