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Sales Assistant

I am an energetic enterprising person. For over 10 years I have maintained a diverse background in multiple office, accounting, retail, and customer service environments. I have experience in accounts payable, accounts receivable, and handling a high volume of phone calls whilst providing E-commerce customer service. I have grown accustomed to utilizing various proprietary software programs for data input.

As the front desk receptionist, I am the 1st point of contact for all incoming visitors and customers. I manage a large volume of phone calls, whilst maintaining a high degree of constant customer interaction. As the sales assistant, I am responsible for entering all new car inventory, dealer trades, as well as stocking in outright purchases; entering all of the accounting for each individual vehicle. I maintain and update our lease return log daily, and reconcile the report monthly. I maintain various files containing confidential/financial information, allocating funding packages to the appropriate management personnel.

As Contract Specialist I was responsible for receiving and processing paperwork for all new and used car purchases. Processing included confirming all documents for funding were accurate and compliant with California State laws and DMV regulations. To ensure timely funding, I maintained constant communication with each funding institution, packaging deals with classified financial documents specifically for each bank. I was responsible for posting all vehicle purchases, reporting new car sales to the manufacturer, inputting inventory control information for all used car trade-ins, requesting lien releases, issuing payoff checks, registering all extended service policies, reconciling reports and month end journals for the financial statement. Bi-weekly I calculated payroll commissions for each sales associate. I reported directly to the Controller of Capistrano Toyota.

Contract Specialist

In the Cash Office I was responsible for collecting and balancing out the daily bank deposits (Accounts Receivable). In addition to Back Office support, I was the Business Machines Lead and would preform inventory cycle counts. I would check in computers for various Tech services, and engage customers in conversation to find solutions to their business needs. Solutions ranged from technical support, office equipment, advertising print options and finding just the right software to help their business succeed.

Cash Office / Business Machines Lead

Along with extensive product knowledge training, this position was entirely web/phone based with heavy data entry. As customer care, I was responsible for explaining the technology behind the eyewear of three major Luxottica brands. In addition to customer service, I assisted both general consumers as well as military consumers in purchasing products and initiating their warranty claims with proper procedures.

Customer Care Representative (seasonal)

As Account Specialist I was responsible for Accounts Payable, Accounts Receivable and Vendor Relations. In addition to balancing daily accounting deposits, I packaged deals, requested lien releases, issued payoff checks, ordered office supplies, provided support to various departments, reconciled month end reports and journals. I reported directly to the Controller for Pendragon North America.

Account Specialist

As Administrative Assistant I was the first point of contact with customers as well as vendors, be it on the phone or in person. I was responsible for the Accounts Payable, Receivable and creating Purchase Orders. My General office duties included answering phones, sorting mail, ordering office supplies, transcribing correspondence and making travel arrangements for the CEO.

Administrative Assistant A/P A/R

Find out detailed information about Jennifer Birch, Sales Assistant in Dana Point, CA

Jennifer Birch: Sales Assistant in Dana Point, CA

Jennifer Birch

Land Rover Newport Beach

Capistrano Toyota

Staples

Oakley, inc.

Jaguar Land Rover

Avalon Corporation