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Executive Assistant

My name is Thy-An (pronounced "Tee-Ann"), and I am an ambitious, challenge seeking individual with experience in marketing, graphic design and account/project management. I am a self-starter who is driven to find solutions - teaching myself new skills as needed. I have the ability to consolidate thoughts and ideas and then them into organized strategies. I strive to exceed expectations and strongly believe in the importance of delivering work with both pleasing aesthetics as well as meaningful functionality. 



•Leads company “Change Management” Initiatives which consists of improving effective communications with customers through print/digital marketing materials, creating and upholding company brand guidelines and creating a strategic Social Media presence
•Assisted in market research and data reporting used for business development strategies
•Manages marketing aspects of “Company Outreach” projects including social media and email marketing for films and event coordination for philanthropic programs
•Created content for, redesigned, developed and managed the company website which led to an increase in website form submissions

•Oversaw and ran lead generation and engagement campaigns from scraping for potential customers, contacting, engaging, and following up with prospects, and creating reports to analyze the results
•Researched and implemented marketing automation tools
•Designed landing pages, fliers, and managed the company’s social media presence

Marketing Analyst

• Created strategies to retain and reengage with current and lapsed customers
• Generated leads through product upsell campaigns and re-engaging with lapsed clients
•Gained marketing experience through managing over 200 customer accounts, creating newsletters newsletters, posting blogs, presenting product webinars, and managing the company’s social media

Jr. Customer Account Executive/Marketing Assistant

• Shadowed calls, sent follow up emails and assisted with administrative duties of the primary demand side account manager 
• Organized and entered data into SalesForce.com
• Generated leads for partnership development

Account Manager Intern

• Responsible for opening and closing the store and handling money in the cash register and safe
• Made final decisions on returns, exchanges, and any other customer disputes
• Handled send sales, product orders from corporate, merchandise transfers, and customer order requests

• Became one of the 8 stylists in the entire United States
• Made decisions on the visual aspects and designs of the watch displays

Key Holder/Visual Manager

• Documented and organized files which led to a more systematized and orderly office
• Provided customer service to a wide variety of clients
• Learned basic functions of TaxWare Systems and CYMA payroll software

Office Assistant

Find out detailed information about Thy-An Tran, Executive Assistant in Santa Ana, CA

Thy-An Tran: Executive Assistant in Santa Ana, CA

Thy-An Tran

Pioneer Circuits, Inc.

Canvas Memoirs Pro

Nodus Technologies

AerServ LLC

Swatch

KB Income Tax

Ashworth College

University of California, Irvine