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IT Business Relationship Manager

At Kawasaki Motors Corp., U.S.A., I engage with business leadership, project teams and vendors to select and deliver services.  A few of the most recent activities I have enjoyed in this role include speaking at the How Design Live Conference 2014 on Empowering Creative Efficiency, managing the implementation of a digital asset management service, and producing a business services intranet site.  Further, I had the opportunity to develop and teach a security awareness course, with over 300 staff members completing the classes.

I recently completed my MBA at Brandman University with an emphasis in marketing, which deepened my business acumen and strengthened my leadership capabilities.  I received a BS in Organizational Leadership at Biola University which broadened my understanding of organizational dynamics and taught me to consider the significance of actions that occur within the organization.

Colleagues know me as creative and trustworthy, and as one who can develop strategic solutions to address challenges and opportunities.  I find great enjoyment in planning strategy with colleagues and promoting the next big initiative.  I am always looking for the opportunity to learn, especially from those around me, and to support others in delivering the best possible products.

As I progress through my career, I hope to teach business part-time at the university level. I’m interested in connecting with business colleagues and talking business with others, so send me a message if you would like to connect.

Recent accomplishments include:
Graduated from Brandman University with an MBA (emphasis in marketing)
Speaker at How Design Live Conference 2014 on Empowering Creative Efficiency (linked below)
Designed and developed an intranet site featuring services from  IT and business units
Created and facilitated an IT security awareness course for all employees 
Managed and implemented a cloud based digital asset management system
Facilitated multiple sessions of a two-day customer satisfaction course for all employees
Co-wrote IT infrastructure and cloud strategy road map
Completed the Kawasaki Emerging Leaders Program, a two-year leadership development program


 
Core responsibilities include: Interacting with senior business leadership on strategy (local, remote and global), supporting and creating strategic planning and development of road maps, project management (SDLC, Agile, Waterfall & PDCA), portfolio management, development of business case and ROI documentation for initiatives, tec

Managed data center projects and implemented projects such as:  
Implemented VMware virtual machines, servers, networking, and SAN technologies
Provisioned remote file servers for remote offices
Converted or rebuilt over 90% physical servers to virtual machines
Proposed and implemented back-up solutions for the main data center and remote file servers 

Core responsibilities included creation of policies and practices documentation to support compliance and operations, project management, performing ROI analysis on data center projects, and trained of IT and business staff on IT services

Implemented, used and supported technologies included Cisco Switches, Fiber Switches, Linux, SAN (Dell, EMC & IBM), , Microsoft Project, Microsoft Visio, IIS, Server Hardware, SQL Server, VMware vSphere, VMware ESXi, Mainframe and Windows Server

Data Center Analyst

Analyzed, tracked and reported on budget planning and spending for IT management
Processed, purchased and maintained IT contracts for software, hardware and leasing
Installed, deployed and administered servers and enterprise software
Supervised and trained temporary data entry and administrative staff 
Administered security for mainframe based reporting system
Extensively utilized Excel to automate tasks within the role and IT

Administrative Assistant

Hortimax USA acquired Qcom.
Interacted with customers and internal teams to gather requirements and specifications for software enhancements
Wrote user manuals for multiple product lines
Created advertising materials for print and web for multiple product lines
Assembled and configured hardware and software for new and existing customers

Consultant

Find out detailed information about Kevin Heiner, IT Business Relationship Manager in Orange, CA

Kevin Heiner: IT Business Relationship Manager in Orange, CA

Kevin Heiner

Kawasaki Motors Corp., U.S.A.

Kawasaki Motors Corp., U.S.A.

Kawasaki Motors Corp., U.S.A.

HortiMaX USA

Biola University

Brandman University