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Central Atlantic Toyota- Case Manager

-	Timely addresses and resolves escalated customer cases regarding product liability, vehicle buybacks, and potential arbitration
-	Processes and issues reimbursement payments of loyalty offers and out of warranty assistance for clients and business partners  
-	Assists team with inbound customer cases  and communicates daily with regional field offices to maintain customer satisfaction
-	Coordinates regional field activities by planning  and providing up to date research and reports for staff analysis and review
-	Works with Legal, Dispute Resolution and management to ensure accurate communication correspondences are sent to clients
-	Accurately documents and maintains client case information to support internal database for executive reporting and process improvement


Find out detailed information about Jade Nguyen, Central Atlantic Toyota- Case Manager in Newport Beach, CA

Jade Nguyen: Central Atlantic Toyota- Case Manager in Newport Beach, CA

Jade Nguyen: Central Atlantic Toyota- Case Manager in Newport Beach, CA

Jade Nguyen

Toyota Motor Sales, USA, Inc.

University of California, Irvine