Fashion

Provide customer support to vendors/Brands.  Handle quotes, inquiries, sales orders, build client relations. Set up accounts for new Vendors/Brands

Account management of Latin America accounts. Handle quotes, inquiries, sales orders, build client relations. Manage customers and process for PDC Mexico.

International Customer Care

Manage and develop Latin America accounts.  Established and cultivated strong client relations.  Created spreadsheets and charts to compare products against our competitors.  Resolve issues for customs brokers, forwarders, and clients. Prepare quotes that include freight to customer’s destination.  Maintain 100% client satisfaction.

Business development and sales

Ensure proper documentation of U.S. government regulated infrared cameras, including export licenses and Form BIS-711.  Draft, submit, and monitor license applications.  Liaise between clients and U.S. Bureau of Industry and Security (BIS) for issues arising from export licensing applications.  Obtain Export Control Classification Number (ECCN) for products to improve client accessibility.  Prepare import-export documentation for worldwide customers and NAFTA shipping certificates for customers in U.S., Canada, and Mexico.  Maintain NAFTA eligible products database, government regulated camera shipping database, and hard copy file documentation for all shipped cameras.  Oversee refunds on duty paid from goods imported for re-export.  Update Qantel computer system with required information for product export, including Schedule B and country of origin.  Compile reports on all pending infrared camera orders to prevent shipping without proper documentation.

Distribute customs HTS information to forwarders, customs brokers, and clients.  Resolve issues for customs brokers, forwarders, and clients.  Assign Schedule B numbers to miscellaneous exports.
•	Developed expertise in all aspects of import-export sales and compliance.
•	Streamlined tracking and compliance by creating a database of all orders.
•	Delivered presentation on special import-export and compliance issues related to new thermal imaging technology products.

International Trade Compliance Specialist

Managed regional client accounts and supervised 1 employee.  Established and cultivated strong client relations.  Compiled necessary documentation and collaborated with clients to develop project bids.  Conferred with clients at tradeshows to ensure satisfaction with products and services.  Expedited excellent client service by integrating efforts of sales representatives, clients, and other company employees.  Produced and processed documentation necessary for letters of credit, wire transfers, drafts against acceptance, and any additional payment materials.  Created required documentation for export shipments, including quotes, proformas, SLIs, invoices, packing list CAs, RAs, and inquiries.  Coordinated shipping with freight forwarding agents.  Monitored daily reports on product availability for shipping.  Ensured ability to meet deadlines by working with credit, production, engineering, manufacturing, and shipping departments.
•	Increased territorial sales 30% each year.
•	Maintained 100% client satisfaction rate.
•	Oversaw 300% sales increase YOY for selected accounts.
•	Earned client service award.
•	Played key role in implementation of successful distributor stocking program.
•	Improved client relations by arranging special welcome dinner for on site client training.

International Account Specialist

Find out detailed information about Veronica molina,  in Irvine, CA

Veronica molina: in Irvine, CA

Veronica molina

PDC- Precision Dynamics

Alphamin

Pelco

Pelco

California State University of Fresno