Tech

Family

People

Travel and theme parks.

Dedicated customer service professional with over 10+ years experience willing to go the distance to always ensure customer satisfaction. Highly organized individual, excellent communicator and ability to work with all levels of the organization. Proven ability to build, retain and grow the business. Highly motivated. Continuously work for process change and improvement, always with an eye towards the bottom line.

* Managed company’s largest accounts for nationwide chains including McDonald’s, Taco Bell, CKE as well as dozens of smaller chains.
* Accountable for quality control of installation as well as end-to-end process of coordinating vendors, materials and troubleshooting with positive resolution.
* Four time recipient of Employee of the Quarter for outstanding performance.
* Coordinated over 450 installations on average per year, 15% more than similar internal positions.
* Reduced overall annual costs of installations by 5% with improved processes and efficiency.
* Verify vendor invoices for factual, price-related and mathematical accuracy.
* Provide solutions to customer service issues and assist in conflict resolution.


Service/ Installation Coordinator

Managed company’s largest accounts for nationwide chains including McDonald's, Taco Bell, CKE as well as dozens of smaller chains.
Responsible for managing Delphi’s Order Confirmation installations.
Accountable for quality control of installation as well as end-to-end process of coordinating vendors, materials and troubleshooting with positive resolution.
Four time recipient of Employee of the Quarter for outstanding performance.
Coordinated over 450 installations on average per year.
Reduced overall annual costs of installations by 5% with improved processes and efficiency

Installation Coordinator

Responsible for recruiting, training and supervising over 20 full time employees. Managed purchasing, inventory control, shipping & receiving and bookkeeping functions.
Increased total sales of company by 150% through improved customer relationships, networking and delivering on company promises.
Continuously up-sold existing and new accounts into higher tiered packages.
Launched, maintained, and implemented OSHA compliance program for corporation.
Used MS Office and Auto Inventory software tools.

Operations Manager

Find out detailed information about Deborah Charlton,  in Newport Beach, CA

Deborah Charlton: in Newport Beach, CA

Deborah Charlton

Delphi Display Systems, Inc.

Delphi Display Systems, Inc.

Bret Instruments., Inc.

Walnut High School