Tech

Worked under a contingent work contract with Southern California Edison in Irwindale.
Worked 4 different programs in Program Services Dept.(IDSM,CSI, CARE and Save Day).
Responsible for accurate and timely entry of incentive applications.
Responsible for triage processing of Express Install Solution programs.
Meeting all daily productivity goals.

Customer Service Representative

Assignment with Kaiser Permanente Regional Office
Assist Insurance brokers with status on new applications
Responsible for answering all email and phone inquiries


Inbound/Ouybound CSR Rep I

Assignment for SuperMedia.com
Worked with small business owners for design of their websites
Call Center environment

Website Consultant

Assignment for Bank of America Mortgage Call Center
Provided excellent customer service in their CCRD call center
Met all goals set for department 

Inbound/Outbound CSR I

Provided excellent customer service to subscribers in a call center environment.
Averaged an intake of calls of 90+ calls per day.
Processed credit card and online check payments on the website.
Coached subscribers on the best way to get results on website.
Handled escalated calls from subscribers and resolved issues.

Customer Service Rep/Call Center

Provided excellent customer service for client in call center environment.
Averaged an intake of 100+ calls per day.
Handled escalated calls from clients and resolved issues.
Assisted clients with account inquiries and transaction history.

Success Coach

Find out detailed information about Sean Ford,  in Los Angeles, CA

Sean Ford: in Los Angeles, CA

Sean Ford

LA Business Personnel

Rose International

Advantage Technical Resourcing

Digital Intelligence Systems

Spark Networks, Inc

Information Now, Inc

Susan Miller Dorsey