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General Manager-Business Development

Director of Business Development with 15 years in product and brand development and retail management with luxury and performance companies Polo Ralph Lauren, Loro Piana, Specialty Sports Ventures, and Tumi. Expertise in brand building, market strategy, forecasting, sports marketing and product positioning, with industry acumen in product merchandising, advertising and media support. Leadership background in sports marketing management and international athletics as a former professional cyclist and team director.

General Manager, Cincinnati, OH 
Hired by Tumi Inc., a global leading brand of luxury travel, business and lifestyle accessories, to manage daily retail operations to attain maximum profitability, develop a Tumi corporate outreach program, and assist in opening and training new store locations. 

•	Manage all sales and operational aspects of daily store functions in order to exceed store sales plan and KPI performance goals, including payroll, capital expenditures and inventory control. Sales increase to LY-7%, UPT-10%, DPT-9%.
•	Demonstrate a strong and effective human resources acumen to include recruitment of    
                            talent, coaching for performance improvement, succession planning and performance reviews.     
•	Build strong partnerships with corporate, district and store management teams while      
                            communicating with all parties regularly to ensure continuity and a luxury service culture.
•	Manage store merchandising and floor-w

Business Development-Store Manager, Vail, CO
Chosen by the luxury Italian clothing, accessories and textile brand to open and manage a new retail location in Vail Village, and develop new business in an iconic, world-class resort through community outreach and professional relationships. 

•	Managed all aspects of store opening in a new building, from build-out completion and corporate Italian fixtures to floor merchandising and creative visual.	
•	Responsibility for managing operational and P&L budget, including payroll, sales, margin, capital expenditures, and inventory to achieve store contribution budget. 
•	Talent acquisition and training specific to company heritage, production materials and product knowledge,  retail operations and luxury service culture. 
•	Responsibility for community outreach and development, including partnerships with The Ritz Carlton Hotel and Club, Four Seasons Hotel, Vail and Beaver Creek Resort and Clubs.



Area Manager, Beaver Creek, CO
Chosen to manage all operational functions of a collection of stores in the Beaver Creek Resort area, a premier world-class environment. Operational functions lead general managers and staff to attain maximum profitability, productivity and the highest levels of luxury customer service.

•	Created annual sales, payroll and capital expenditure budgets and targets for an area comprised of 13 stores with revenue of $15 MM, reviewed daily. 
•	Managed operational budget, including payroll, sales, margin and capital expenditures, to achieve store contribution budget. 
•	Prepared sales analysis and forecasting reports in a diverse brand and product environment.
•	Responsibility for recruiting, hiring and training a professional core management staff. 

Achievements:
•	The Beaver Creek Area delivered the strongest fiscal performance of any in the company, with the premier Ritz Carlton store delivering the greatest gains and contribution, increase of 14%. 
•	Insti

Area Manager-Business Development

General Manager/Business Development Director, Aspen, CO (11/03-02/05)
	Selected by Ralph Lauren to plan, develop, and manage a unique new store in an historic
	building in an exclusive resort town, under the visionary tutelage of Mr. Lauren.

•	Managed all phases of store opening from site renovation, historic preservation, décor, staffing, and operational set-up for strongest opening in company history in Nov. 2003
•	P&L responsibility for operating budget of store with projected sales of $6.5 MM
•	Prepared sales analysis reports, sales forecasts, and performance reviews
•	Performed merchandising collaboration with corporate teams for optimal assortment
•	Managed inventory control for maximum flow and loss prevention targets
•	Coordinated special events with local business, fine arts, and philanthropic communities

Team Director, RLX Professional Teams (10/96-01/01)
As the first professional athlete sponsored by Polo, recruited to hire, manage and coordinate all RLX professional athletes and teams. Instrumental in developing and launching the RLX brand.

•	Responsible for budget, procurement, and interaction with all team sponsors and partners
•	Acted as liaison with outside public relations firm and corporate media support systems
•	Participated in product development and wear testing with athletes and ambassador groups
•	Established sport-specific focus groups working closely with design teams
•	Produced team and national advertising photo shoots

	Achievements:
•	Planned and executed sporting events from cycling races to support of New York Marathon
•	Created Polo Sport World Cup Mountain Bike Team (1997)




	Achievements:
•	Developed CS analysis and capture rates, enhanced service practices, and customer data analysis utilized company-wide
•	Initiated performance coaching with a one-on-one monthly analysis of sales metrics 

	Business Development Director, RLX Ralph Lauren Brand, NY, NY (1/01-11/03)
Managed team budget, identified product trends, and networked in 5 primary industries - cycling skiing, snowboarding, running and fitness for national brand launch.
	
•	Identified and analyzed strategic partnerships to drive brand awareness and authenticity
•	Hired and managed all pro athletes and affiliated partners including Land Rover, Litespeed, Burton and Salomon
•	Established focus groups in the US for design teams and product development
•	Contributed to RLX Ralph Lauren web site development, national advertising photo shoots, editorial relationships and promotional materials

	Achievements:
•	Cultivated Olympic gold medal, world champion, and national champion athletes.
•	Established RLX as the official uniform provider of Aspen Skiing Company. Managed product delivery and special make-up items for FIS World Cup, 24-hr Race, and X Games.

Find out detailed information about Franklin Henry, General Manager-Business Development in Boulder, CO

Franklin Henry: General Manager-Business Development in Boulder, CO

Franklin Henry

TUMI

Loro Piana

Specialty Sports Venture

Polo Ralph Lauren

University of Kentucky