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E-Commerce Manager

Multi-faceted E-Commerce, Operations and Management Leader

Functional Responsibilities: B2B and B2C Management, Third Party Marketplace Expert, Purchasing, Sales, Account Management, Facilities Management, Management of 26 Employees

-	10 years of Management Experience
-	Increased average annual revenue by $2.79 Million in an industry that has declined 35%
-	Average profit margin increased from 28% to 41%
-	Specializing in niche markets within the electronics and action sports industries
-	Promoted into greater roles with increasing responsibilities in multiple business unit

-	Manage all E-Commerce platforms
-	Manage E-Commerce Operations team
-	Conduct interviews for E-Commerce, Purchasing, and Sales candidates
-	Conduct employee reviews; primarily focusing on positive accomplishments
-	Create, update and optimize brand websites and third party listings
-	Oversee SEO/SEM for company-wide advertising campaigns
-	Manage Amazon Vendor and Seller Central accounts
-	Consistently monitor aging inventory and provide Sales with updated reports
-	Work very closely with Purchasing to ensure availability and ample offering
-	Work closely with R&D and Product Development on new products
-	Review Product Development and Sales Team proposals
-	Analyze performance and develop strategies to increase traffic and conversions
-	Create product assortment ideas for online and traditional markets
-	Consistently educate myself and team on best practices
-	Work overtime and after hours as needed

Responsibilities
-	Perform 12-20 presentations in person weekly
-	Close sales at a high rate
-	Cross sell into other area publications efficiently
-	Account for all contracts, administrative paperwork, etc. as an independent contractor
-	Carry mentality of a business owner into all meetings/appointments
Accomplishments/Skills
-	Make 150+ outbound calls weekly to local businesses to secure appointments
-	Top performing sales rep in region (150+ reps) May 2014 - Present
-	#3 sales rep in nation May 2014 - Present
-	Work independently and on a team

Area Director

Prior to becoming the Purchasing Manager I worked various positions within the company while still attending school that included:

-	Managing Retail Store
-	Merchandising
-	Pulled, Packed, and Shipped Orders
-	Receiving
-	Customer Service
-	Phones
-	E-mail
-	Live Chat
-	Product Packaging

Customer Service / E-Commerce

Responsibilities
-	Manage staff of 20-30 employees
-	Train employees and write procedures
-	Interview, hire, and terminate employees
-	Accounts Payable for over 150 vendors
-	Match purchase orders with invoices
-	Note and rectify all discrepancies in a timely manner
-	Supply chain management
-	Oversee operations: Warehouse, Customer Service, Call Center and Storefront
-	Oversee web and marketing departments
-	Company-wide network maintenance, hardware repair, and software updates
-	Coordinate inventory/cycle counts
-	Manage social media sites
Accomplishments/Skills
-	Exercise sound judgment in making decisions
-	Work well under pressure and tight deadlines
-	Simplify and communicate complicated information
-	Willing and able to speak publicly
-	Created innovative SKU system
-	Organization and layout of 20k sq. ft. facility
-	Designed warehouse down to exact bin location
-	Proficient with: Excel, PowerPoint, Word, QuickBooks, Outlook
-	Google Analytics/SEO/Adwords/Google Docs

General Manager / E-Commerce

Responsibilities
-	Oversee all aspects of purchasing, storage and distribution of inventory
-	Achieve desired inventory turns and profitability
-	Maintain positive business relationships with over 150 vendors/suppliers
-	Manage inventory levels of 12,000+ SKUs
-	Power buys of closeouts and discontinued goods
-	Calculate product requirements and facilitate all necessary purchases and deliveries
-	Send over 800 Purchase Orders annually
-	Logistics for third party fulfillment of product
-	Open new wholesale accounts with ease; over 200 vendors added
-	Oversee all inventory discrepancies and cycle counts
-	Manage vendor RMAs
-	Pulling, Packing and Shipping Orders
Accomplishments/Skills
-	Average revenue increase of $2.79 Million annually in industry declining 35%
-	Average profit margin increased from 28% to 41%
-	Experience with MRP/CRM/B2B/FTP systems
-	Strong negotiation skills; not afraid to say no
-	Maintain level head in stressful situations
-	300+ brands/lines added

Purchasing Manager / E-Commerce

-	Opened/Closed Store, Managed Employees, Cash Register
-	Customer Service and Phone Support
-	Cooked, Cleaned, Made Deliveries

Shift Lead

-	Maintained and updated company and client computers
-	Built PCs; loaded and tested software

Paid Intern

Find out detailed information about Timothy Holley, E-Commerce Manager in Valencia, CA

Timothy Holley: E-Commerce Manager in Valencia, CA

Timothy Holley: E-Commerce Manager in Valencia, CA

Timothy Holley

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